The lid breaks but you can fix it.

Click here if this is your business
Russell Hobbs 15082
★★☆☆☆
1.6
9.0% of users recommend this
  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

Click here if this is your business

Guest's review of Russell Hobbs 15082

“The lid breaks but you can fix it.”

★★☆☆☆

written by on 29/02/2016

Beautiful looking kettle that is an icon of design. However it seems to be obvious there is a design fault in that the plastic hinge gets brittle and breaks after about a year. I complained to the manufacturer who without a word happily sent me a replacement. Alas a year later the hinge has broken on the second one.
But rather than throw it away I have carefully dismantled the top. Having found a small 25 mm nob online I drilled a hole and put it on the upper lid. By snapping off the remainder of the broken hinge the kettle is now back in action. Only difference is you take the top off to fill it rather than having it hinged. You still use the locking mechanism but the lid lifts off and clips back on.
But you think a major reputable manufacturing name like Russel Hobbs would get a solution for this problem because they certainly are aware of it and it cannot be that hard to fix a plastic hinge?
Anyway that is beyond my control but this fix will keep your kettle working.
Sorry to misspell nob but the modesty taliban have banned the correct spelling.

  • More than 1 year

    Owned Product For:

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 1 1