written by McPhib on 08/02/2017
I am the owner of two Dualit kettles, the on-off switch on bottle kettles are broken internally.
I contacted Dualit, and was informed, companies about broken switches were not common, and therefore they would do nothing about it.
For the same fault to occur on two different models, suggests either a design fault or a manufacture fault, which should be classes by Dualit as a problem.
I would advise anyone to avoid Dualit until they address complaints properly and supply products that can be repaired.
Expensive junk.
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