| Product | Category | No. of reviews | Average Rating |
|---|---|---|---|
| John Lewis | Department Stores | 34 | 5.9   Write your review |
| John Lewis | Home & Garden / DIY Shops | 1 | 8.0 Write your review |
Review by
wingnut143
on 21st Jan 2008
User Rating : 9
Respect :
0
Item: John Lewis
I purchased an MP3 player and a pack of accessories for it from John Lewis online. I didn't received it within the specified delivery time frame so I contacted their helpline. I was told the item had been sent by the courier back to John Lewis and they couldn't tell why (I was at home every day from when I ordered it to when it should have arrived so it wasn't like they couldn't deliver). I had had to pay delivery of around '£10 for both the items but because they had run out of the ...
wingnut143's full review | 157 words
Review by
Guest.
on 9th Jan 2008
User Rating : 3
Respect :
0
Item: John Lewis
Picture of product shown online (Crabtree & Evelyn Summer Hill gift set) did not seem to match the description so I contacted customer services to query it. Was told wrong information and so received item that did not entirely match photo and which lacked one item pictured. Very poor indeed. They haven't yet removed the incorrect photo from their website ...
Guest.'s full review | 60 words
Review by
hazatt
on 7th Jan 2008
User Rating : 0
Respect :
0
Item: John Lewis
We purchased a John Lewis branded item. We lost the receipt. We rang up and enquired whether an exchange for a different size item would be a problem - they said it would not be a problem. My husband took the item to the store, and his exchange was refused. He was told they didn't know if he had stolen it! (This even though they were not currently stocking the item in the store, but in a warehouse instead, so stealing it would have been impossible. This too even though we have thousands of ...
hazatt's full review | 266 words
Review by
hazatt
on 7th Jan 2008
User Rating : 0
Respect :
0
Item: John Lewis
We bought an expensive item at John Lewis. I had found out that it was cheaper (considerably) at another store, and so I let them know. They are refunding part of the price difference, but not the full amount. This is because John Lewis do not allow you to collect large items from their store - you have to have them delivered. The other store allow you to pick the item up from the store for free. But since John Lewis do not allow this option, they are charging us for what the other store would ...
hazatt's full review | 131 words
Review by
Guest.
on 4th Jan 2008
User Rating : 0
Respect :
0
Item: John Lewis
Ordered TV for Christmas two weeks before and specified delivery day of 22nd Dec. Nothing turned up was promised it would be delivered 24th as they had problems with delivery, still nothing turned up. Called them and they made out I had ordered it for Jan 22nd
Guest.'s full review | 55 words
