Great Product - Horrible Service

★★★★★
4.5 / 5
83% of users recommend this
  • Value For Money

Guest's review of Alexx Inc, Finders Key Purse

★☆☆☆☆
Alexx Inc, Finders Key Purse

“Great Product - Horrible Service”

Written on: 06/03/2012

I had FKP available to my customers along side my purse sales. My customers LOVED them! Great prices and great product. However, I placed 4 orders in 2011, and within 3 days of each order, my Credit Card was stolen and used throughout different countries and within U.S. It was unfortunate. I used different computers and cards to try and see what the problem was, but it was definitely their CC processing. My two friends whom I recommended FKP to had the same problems, so together we discontinued our FKP sales. My customers were so upset, however, I couldn't handle having a new Credit Card every couple weeks.

It's very unfortunate. I loved the product.

  • Value For Money

Ad2011's Comment

Written on: 06/03/2012

Also - I spoke with numerous reps within the company, they didn't seem to care about my experience. It was a bad experience.

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