written by knittingneedle22 on 26/02/2016
I visited the Silverburn branch a few weeks ago to enquire about getting a new battery fitted on my Omega constellation watch, to my surprise I was treated to some amazing customer service by a young man named Calvin; who shared a wealth of watch knowledge with me, he was both friendly & professional and very trustworthy. I was even offered a cleaning service on my watch which came back looking next to new! Some of the best customer service I have ever received & I am very pleased with the results, I will definitely be using the watch lab again in the future!
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