nasty manager who wouldnt agree the customer was right!!!

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★★☆☆☆
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Guest's review of Quay View Chinese Restaurant, Dundrum, Newcastle, Co Down

“nasty manager who wouldnt agree the customer was right!!!”

★☆☆☆☆

written by on 17/07/2011

Booked a table for four adults for the buffet menu,so they knew we were coming.Food looked as if it had been sitting out for hours, and was cold.Asked nicely to have the food heated up,as any paying customer would expect.The manager started to argue with us that the food was just cooked and wasnt cold. I explained that i was not willing to accept cold food,he was nasty and uncooperative, no apologies!!!Will not be back,Food sub standard, and will advise all my friends who order regularly from the carry out menu not to eat or order from the Quay View again!!! Worst chinese meal i have ever had!!!!

  • Chinese

    Food Type

  • Once or twice a year

    How often do you eat here?

  • Suits all

    Atmosphere

  • Quality of service

  • Quality of food

  • Value For Money

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