Written on: 07/05/2012 by pennyProfit (4 reviews written)
Impossible to log on during bank holiday weekend. Becoming a poor organisation in terms of customer service. Needed to close one account which has stopped earning the interest it started with on opening but they just 'forgot' to let me know.
This used to be my No1 high street financial organisation when I joined over ten years ago. It does not even feature in the top ten for me now.
As rated by our community of reviewers
" Customer service non existing " Read More
" Far too complicated " Read More
Written by mcorbett
" Waste of Time|!| " Read More
" 30 year customer now I'm voting with my feet " Read More
" Very very poor customer service (no actually lower than that " Read More