written by ranjitnarula on 09/01/2012
Bunch of thugs. Appplied for a mortgage with a fee and then decided to change my mind. They took my calls on changing the product yet went ahead and debited my account with the fees for the mortgage . Now refuse to refund saying it was a booking fee
Many better banks there than HSBC. Hate them
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Moveon's Response to ranjitnarula's Review
Written on: 02/08/2012
whether it is hsbc or not, you have a choice to pay the booking fee or go for fee free mortgage. Once you pay, it is non refundable. Just like with all banks.