dont bother absolute awful bank

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First Direct Internet Banking www.firstdirect.com
★★★☆☆
2.8
From 250 reviews
44.0% of users recommend this

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BeckhamHunt169's review of First Direct Internet Banking www.firstdirect.com

“dont bother absolute awful bank”

★☆☆☆☆

written by BeckhamHunt169 on 01/08/2014

Expensive phone number to call, online banking wouldn't let me on, constantly had problems, received a fifty pound charge whilst being unable to log in to my banking. Left after six months and was promised a hundred pounds due to being unsatisfied but had to constantly chase them via email and phone they still didn't put it in my account before it was closed so now awaiting a cheque. Staff difficult to deal with advised they would not cover my call costs for complaining even though they admitted fault. I would advise everyone to stay away because they are nothing but trouble.

  • 6 - 12 Months

    Used service for

  • Ease of Use

  • Value For Money

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