Written on: 14/04/2012
overdrawn by £85 for 4 days , and charged £100 !
first direct charges are a total rip off... yes good customer service when you are one of their cherry picked customers. When things go slightly wrong , they areent even willing to listen to reason ... Yes , it was a mistake to go o/d , which was an accident as i was out of the country ,,,, but hammering me for £100 leaves a very sick feeling in my stomach in reagrds to first direct .
As rated by real users
"Logging on " Read More
"I want to like them but unfort..." Read More
"Excellent service" Read More
"Impersonal service" Read More
"So basic, not useful, frustrating" Read More