new mortgage with first direct ; poor communication

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First Direct Internet Banking www.firstdirect.com
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simonlilly's review of First Direct Internet Banking www.firstdirect.com

“new mortgage with first direct ; poor communication”

★☆☆☆☆

written by simonlilly on 05/12/2011

Just applied for a mortgage with first direct - it is a painful process with them and I would not really recommend them for this. Communication is very poor and have been lied to about outstanding issues which will cause a delay to completing the mortgage

I bank with first Direct and generally they are good, even though their interest rates for savings are awful, they have a good regular saver account at 8%

  • 6 - 12 Months

    Used service for

  • Ease of Use

  • Value For Money

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