Run a business couldnt run a bath

No wonder the banking industry is in a mess if this is anything to go by. Asked for a deposit account, went in branch, seemed efficient enough, except they forgot to actually do anything with my paperwork, went in again and an English lady sorted it out. 2 days later tried Internet banking, needed a debit card to register for Internet banking, havent got one its a deposit account - doh!!! talked to the (un)helpdesk in India, - no use, said I had to open a current account too (which was possibly true), I dont want a current account. Decided to use the (un)helpdesk to book an appointment with local Business Manager as you cant do that via a local phone number it all goes to India. I was told I had an appt at 13:30 and would get a call from local branch to confirm who with. I didnt get a call, so went in instead. No record, so Indian guy lied to me about making an appointment. Called India to get transfer of money OUT of business account and close it, couldnt do it, have to go into branch as its only a deposit account. Are we in 2014 or 1814, shockingly bad. I've banked with Barclays for 45 years (I'm a computer consultant so not exactly IT illiterate) and this is truly an awful way to run a business.