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  • Guest 1st Nov 2009

    Reviewer rating: 5 stars


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    We had 2 wasteful trips after the item was reported in stock, on the 3rd trip still no Hagalund sofa I complained to customer service and they were fantastic, I can not fault the reponse in any way whatsoever, it was brilliant and we now hvae a great sofa exactly one one we needed. + _ +.

  • Guest 24th Oct 2009

    Reviewer rating: 1 stars


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    First three nights of purchasing the mattress i woke up with sever back pain and had to move myself to the carpeted floor where i slept for a week until I went out and purchased a new mattress. I had 2 other people sleep on the mattress as well for a night and they each complained of back pain the ...

  • Guest 11th Oct 2009

    Reviewer rating: 1 stars


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    The Grundtal mirrored bathroom cabinet looked smart in photos and floor display; however, I didn't inspect it (it was heavy, so my strong, man friend dealt with it). Not till I got it home did I saw the crushed side, and how flimsy the chrome was. Customer service were unashamed that damaged goods w ...

  • Guest 8th Oct 2009

    Reviewer rating: 2 stars


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    I purchased an IKEA Malm Bed. When I moved I lost one of the screws. It was an unusual screw that is not replaceable through hardware stores. When I called Ikea, they told me that they only will sell parts if you can prove you purchased it in the last 90 days. This is crazy. A perfectly fine $2 ...

  • Guest 27th Sep 2009

    Reviewer rating: 2 stars


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    if you have any question about Ikea Kitchens products, the staff has no idea what you are talking about...
    you call them, they never answer you, they never call you back when you leave a message.
    also, their counter top service...they charge you a lot...i mean extra fees for a specific sink, another ...