The Debt Support Company Review

4.7 / 5
93% of users recommend this
  • Quality Of Service

  • Value For Money

MissJD's review of The Debt Support Company


“Really happy with the service I have received over the...”

Written on: 14/11/2013 by MissJD (1 review written)

Really happy with the service I have received over the last few years from the DSC. Sue was my account manager and she is very good at what she does. She will keep in contact with you and anytime you are worried about something, she will do everything she can to help. Thank you Sue and the team at the DSC for all your help.

  • Quality Of Service

  • Value For Money

Dmpexpert's Response to MissJD's Review

Written on: 15/05/2015

When the Financial Conduct Authority came into force in April 2014, they conducted a thorough investigation of Lawrence Charlton and all of their 14 associated Debt Management Brands, including the newly acquired Debt Support Company. They found that LC were withholding just over £750,000 of their clients' money and have been holding it for many years. This is due to the fact that when they issues cheques and BACS payments to YOUR creditors, if any details are incorrect the payments are sent back. The issues with this is that LC have no process for what to do with that money when it is returned and so have been holding this money for years and it continues to grow. They are currently in the process of trying to return this money to their clients. Some people are being refunded pence, others thousands.

The issue with this is that they are not telling their clients that in accordance to UK Financial Laws, their clients are LEGALLY ENTITLED to claim interest on this money for the length of time it has been held for at the current rate of interest set by the Bank of England. For instance, if they have withheld even just £100 they were supposed to send to your creditors over a period of a few years, you could be owed 3 or 4 hundred pounds.

I urge anyone who has any affiliation with Lawrence Charlton, Debt Free Direct, the Fairpoint Group and any of their acquired brands to get in touch with them and request your money back plus the interest you are legally owed!!

I worked with these guys in a middle management position for 3 years and I've seen the underhanded and deceitful lengths they will go to in order to cover up the truth. Please get in touch with them on the usual contact number you use and ask them to refund what is legally owed to you. You have nothing to lose and a lot to gain.

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