Use at your peril

Payplan www.payplan.com
★★★★☆
4.3
From 519 reviews
86.0% of users recommend this

  • Quality Of Service

  • Value For Money

Mermaid52's review of Payplan www.payplan.com

“Use at your peril ”

★☆☆☆☆

written by Mermaid52 on 04/09/2015

Payplan were recommended to me by two separate friends, as I was paying another firm a fee to manage my debts for me an pay my creditors. To start with the service was up to standard, now a year on, it is gong from bad to worse, I noticed a change about 4 months ago, I had not missed any payments, but they are now hounding me for more money when it's is not there to give, they act worse than the people I owe money to. I shall be changing back to the company I paid a management fee to, better service all round. Interest was stopped on all of my debts and I was updated on my balances. The attitude on the phone with Payplan is disgraceful, e-mails and letters constantly wanting to review the account as they think you should either pay more or go bankrupt. Makes me think there is a new person driving the company, and its certainly not someone on your side.

  • Quality Of Service

  • Value For Money

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