written by 189O'Sullivan on 04/04/2018
I spoke to an advisor, absolutely fantastic guy very helpful talked me through everything explained brilliantly weight lifted after my illness and receiving letters and phone calls from company's I owed money too can sleep better at night now thanks guys.
written by 388Kearns on 03/04/2018
the advisor i have just done my reveiew with was very helpful.took his time to make sure i understood everything as i have m.s very perfesional and helpful glad i went with this company anyone needing help should contact them thanks great help babs
written by Samwilkins24 on 23/03/2018
I spoke with the person I dealt with today and he was fab. Did not judge me and was completely professional but so easy to talk to. Definitely recommend this company, it feels like a massive weight has been lifted! Thank you so much!
written by Evie327 on 23/03/2018
Staff easy to talk to and they went through every thing step by step. No judgement and extremely helpful
written by Grayson247 on 21/03/2018
I was spoken to like there was no one else that mattered and that Harrington brooks where there for me every step of the way, the staff member i spoke to spoke to me clearly and answered any questions i had in a pilot manner and didn't make me feel like i was asking the same question over and over again.
written by Hl1991 on 16/03/2018
I have been struggling with debit and have had alot of advice harrington brooks made me feel more realaxed and in control of my situation i havnt started my iva yet but hopefully will be soon and they made the whole process very easy. Thank you
written by on 08/03/2018
hVE BEEN WITH HB for 4 years who made it possible to consolidate my debts, to enable me to pay them back according to my circumstances. I would like to thank the person I dealt with who I had my last financial review with for his emphatic and professional help reassuring each step and making it an enjoyable experience to finally be in a position with help from a family member to pay off my creditors. The person I dealt with explained every process and offered to contact him on any occasion to help me through this process.
written by bfHolden134 on 06/03/2018
Polite understanding clear and concise mafe to feel very comfortable throughout the process ladtrd approximately am hour
written by theresaannie1 on 26/02/2018
I have been lucky to experience an excellent top notch advisor, that has taken me through every frightening area of my finances and shown me nothing is impossible, he has put me at ease from start to finish, helped me understand every detail, stayed patient, calm, and in control allowing me to relax much more and feel at ease regarding our debt. He came to a solution that is best for us right now. And i felt he went the extra mile for us several times. I couldnt be more thankful for his understanding and gentleness toward me.
Written on: 01/03/2018
my advisor help me to understand the importance of reviewing as they couldn’t get hold of me for three months. He was so patient explaining to me iso that I understand everything. He was so professional I am so glad that he’s my advisor
written by Frankiel373 on 26/02/2018
Excellent review just been through. Very efficient reviewer helped enormously by the opportunity to complete the income/expenditure form beforehand. Would like to be sure of the frequency of Reviews. Very friendly and effective Reviewer who went into great detail of income and expenditure and options available.
written by xoHooper87 on 21/02/2018
They are great at there jobs there really helpful and explain everything in details I would recommend there services to any1... they are there to help you no matter wot... would just like to thank them for wot they are doing for me aswell
written by Harleyg230 on 21/02/2018
I spoke to the person I dealt with yesterday who helped me set my DMP up again, he was very empathetic to me and helped guide me through the set up. The service I received was professional and clear and by the end of the call I felt relieved that someone was helping me handle my debts
written by on 12/02/2018
We had a previous debt management plan with Harrington brooks, and were setting it up again after a short break. The advisor was very pleasant, even though it was a long process. He went through the different options that were available to us, and at no time did he try to make the decision for us, the decision was entirely ours. He also told us how long the payments would last for, and a breakdown of what would be paid to each of the debtors. I felt he was very empathetic and patient.
written by Webster336 on 08/02/2018
Very helpful and understanding they made me feel at ease while talking to them on the phone. My call lasted up to 1 hour 49 minutes and after it I felt like a weight was lifted of me. U would definitely recommend Harrington brooks to my friends and family if they need this service in the future. I’m currently with Harrington brooks on a financial management plan and was reviewing it when I was ask if I would consider thinking about taking out an iva, when explained to me what Iva was and how better it would help me in the future I’ve decided to go with it, if I’m accepted by creditors, so I’m happy with that.
written by PalomaMcNally49 on 06/02/2018
I called regarding looking into an IVA and spoke with a man who was knowledgeable, and easy to talk to. We spent 2 and a half hours on the phone going through everything and it was not rushed and he gave me all my options, and even telling me there are other companies who can do the same service, and maybe even for free. After the call I felt that a weight had been lifted from me, and since have been in contact with this man for various paperwork and he remains helpful. He is an asset to the company.
written by lotty1977 on 13/11/2017
Hi all why would you use a service that charges you when there are companies like step change that do it free of charge. These types of companies are only in it for themselves and care more about how much they make rather than helping you. Please think twice
written by ScarlettHouston30 on 06/11/2017
Unfortunately having significant debt can make you feel isolated, scared, vulnerable and alone. When you have to turn down a night out because you are skint, people think you are just being flaky and don’t fully understand. I got myself into a terrible state where not only was I in a huge amount of debt but then horrible people took advantage of me and I was scammed. It was at this point when I explained the severity of my situation to a friend and came to realise I needed help. I never wanted people to give or lend me money, I just wanted to fix the problem. This is where Harrington Brooks helped me. They never judged me or made me feel silly. They were always friendly and clear on phone. Never patronising but instead supportive and helpful. They explained how long it would take me to clear the account based on the payments I could afford to make. Everything was made easier and less stressful for me. I have been paying back my debts, on a DMP, over quite a few years and am now happy to report that I am completely debt free. It is with great thanks to Harrington Brooks and their wonderful staff, that I now have a huge smile on my face and a strong sense of discipline when comes to money. Thank you all for being there when I needed help and could see no way through.
written by Padilla457 on 07/09/2017
terly brilliant. Saved my life. In loads of debt for a number of reasons to many people. Made it easy, affordable, no questions asked, completely confidential, and handled everything. I am now completely debt free because of this company. Their team on the phones handled any problem and any query,no contact from creditors what so ever, no hassle, lovely team to talk to and understanding. One payment each month, didnt even worry about it, and they would tell you exactly where that money has gone, and also give you the ability to look at your account online so you can see exactly what they are doing, whose being paid and much they are helping you. Would definitely recommend. If you are scared and in debt, terrified what to do, then this is the company to use. Get your life back quick and easy like i did.
written by maWalker251 on 17/06/2017
My Experience was. that being with this company gave me. Some breathing space , The company was introduced to me about 7 years ago and I have looked back or regreted. Signing on with them , I found them very helpful indeed. Yes they have charges but it was worth every penny I found.
written by AbbyRussell1956 on 23/03/2017
People say that Harrington brookes is the worst company ever but what you don't understand is they charge fees they are not a charity the hole point of the iva is to pay as much debt back as possible and that's that people say they want to go bankrupt or Harribgtons make you bank rupt they don't don't people just need to listern and ask questions iinstead of getting in debt then blaming someone else for there issue when you speak diirecty to them you will then understand maybe read the terms and conditions before entering in to an iva
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As rated by our community of reviewers
Madred72's Response to Samwilkins24's Review
Written on: 05/04/2018
The gentleman spoke to he was so pleasant and helpful.I am a proud person and felt cross with myself getting in to the debt .I had to cut hours in my job and was really struggling. I spoke to him and he made me feel at ease with my situation.He explained clearly what would happen and help me budget my finances so I could have the stress lifted.He was so friendly and explained what I had to do on my tablet as I am not very good with computers.I am very grateful to him I can't thank him enough.