paid up custermer

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ClearDebt www.cleardebt.co.uk
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scobydo's review of ClearDebt www.cleardebt.co.uk

“paid up custermer”

★★☆☆☆

written by scobydo on 16/03/2016

was cleared of our iva 7 01 2016 still waiting for our completion documents have asked when will they be sent told at least another 2 to 3 months was told aparantly company been sold also have asked for a full break down as to were has all our payments been paid to each creaditor also how much of our fees went to clear deabt them selfs but nobody is willing to ansere

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Cleardebt's Response to scobydo's Review

Written on: 18/03/2016

Hi,

I’m sorry to hear of your concerns, however I believe that you may be mistaken in thinking that this is a ClearDebt issue.

As you may be aware, a large number of IVA cases were transferred from ClearDebt to Aperture Debt Solutions LLP on 29 January 2016, so it is Aperture who are responsible for finalising these cases – legally, ClearDebt cannot issue any completion documents to you as I am no longer the Supervisor of your IVA.

When Aperture issue your completion report, both you and your creditors will receive a full breakdown of what has been paid in to the IVA pot. The fees and costs are paid from this pot (at the expense of the creditor – which they agreed to from the outset) and the remaining funds distributed to your creditors, who will then write off any remaining balance.

I’m sure that Aperture are working through cases and finalising them as quickly as they can, but if you like, please feel free to e-mail me and I will be happy to pass on your feedback to Aperture and request that they contact you. Alternatively, you can contact them directly here.

Sincerely,

David Mond
Former Supervisor

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Scobydo's reply to Cleardebt's Comment

Written on: 06/04/2016

I have never heard of these people no body has been in touch with us to explain what is happening if is now 5 months since this was paid and we got a letter saying everything was settled and we would get our certificate but clear debt or who ever took over have not made any contact with us how much longer is it likely to take

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