Written on: 11/08/2012
Great Hotel, all inclusive and that means EVERYTHING apart from the Spa and diving.
Food is amazing, rooms are of a fabulous standard and huge coupled with great cleanliness.
Very hands on approach from the Management team and nothing is too much trouble.
We honestly could not fault this hotel in anyway.
The only downside of this holiday is the transfers from Puerto Plata to Samana, you are told it is approximately 3.5 hours however more recently this has been taking a LOT longer due to shoddy coaches being used, breaking down etc, Thomson/First Choice hang your heads in shame this is a 5 star holiday with a 1 star hotel transfer. They should re-instate flights directly into Samana were you will then only have a 1 hour transfer, but obviously profits over customer satisfaction is what wins out.
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