terrible hotel,go there at your peril

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Scarborough, The Grand Hotel
★☆☆☆☆
1.0
From 2 reviews
0.0% of users recommend this

Guest's review of Scarborough, The Grand Hotel

“terrible hotel,go there at your peril”

★☆☆☆☆

written by on 20/06/2013

we stayed here sunday 16th june via a lateroom.com booking and although it seemed a good deal £44 evening meal bed and breakfast it was truley aweful. the hotel is shabby everywhere, the room we had was dirty, scruffy and the bathroom moldy well beyond faded elegance!!!! there were a number of different coach trips and the queue for reception was long no matter what time of day you required assistance. the majority of staff appeared to be foreign workers who struggled to understand the various elderly visitors accents which lead to many frayed tempers.some of the people we spoke to were shocked to be staying here for a week and we were just pleased that we had only booked for one night.the food was buffet style but after the first sitting there was a long wait for fresh supplies so this upset a lot of people as well, it was not worth waiting for as it was not of good quality. The proof is in the saying you get what you pay for and in this case it was not worth the £44 we had paid! we last visited the Scarborough Grand hotel many years ago when it stood out as a Grand hotel the grandness has faded beyond all recognition under the Brittania group and i cannot see this improving as it would take millions of pounds to refurbish this hotel to a reasonable standard.We wil not be visiting again especially as there were notices everywhere warning visitors of the the optional extra of contacting the nova virus, i would be surprised if you did not carch some weired strain of bug staying at this hotel for any lenghth of time. Therefore we will not recommend it to our friends.

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Dianemcdonagh's Comment

Written on: 14/05/2017

I have to agree with everything that has been said
We went on a groupon deal but the hotel was awful rooms were really shabby and had been cut in half to Make more rooms. The terrace was depressing and dirty
The queue was terrible on second day we queued 35 minutes just to get a car parking ticket
The whole hotel needs a lot of money spending on it. Never again.

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