Written on: 15/05/2013
perfect in all from staff, room, breakfast, location and services. Pick up service was very helpful and comfortable. Booking the tour via this hotel is really useful for the price and quality. Thank you for your arrangement for our excellent Halong Bay trip on Golden Lotus Cruise. We are looking forward to returning your hotel. (read more)
Written on: 12/12/2012
The hotel is located in the old quarter, walking distance to the lake and many restaurants. the hotel facilities and cleanliness we found excellent. the staff are extremely friendly, helpful and professional. they made us feel at home and very welcome. The staff from nighttime looking after us with politeness, efficiency and kindness. The staff was the most helpful and welcoming at any hotel I have ever been to. They arranged everything for us including a Halong Bay 2days 1 night tour. This... (read more)
Written on: 29/10/2012
Very helpful attentive staff. We were greeted at the hotel with a welcome drink. This included giving us a map and showing us a waking tour to see the best sites and which taxi companies we could trust. Hotel restaurant was fantastic- had a lovely space and delicious food. We booked Halong bay tour for 3days 2nights in next day, but in that morning we have a lot of belongings so we didn’t want to take together and they said we could put our luggage at hotel and don’t worry about losing... (read more)
Written on: 22/10/2012
I had 3days at Thaison grand hotel this month. Every thing is so good with the nice place, from here I could go to the Hoankiem lake and old quarter with close distance, staff is so friendly and professional. Room is clean and tidy, breakfast with good taste. I have 2days 1nite trip for Halong tour, that is the best time in Hanoi Vietnam that I have had. thank you and surely I will come back here soon (read more)
Written on: 28/06/2012 by William_Jack (1 review written)
Good location, friendly staff, superb service...is everything to tell a bout this lovely hotel. I stayed there total 5 nights and its staff help us to plan the trip along this S shape country. Thanks to the hotel, I had a great holiday with my family. It is hard to find a better hotel in the old quarter! (read more)
Written on: 26/06/2012 by PerfumeP
I had wonderful holiday with this lovely hotel. The superb location made our trip easier, it is walkable to the markets, to theater, to the lake... so we could plan our trip by ourselves. The hotel staff was very friendly and helpful, We felt home during our stay there. The room was good with computer and wifi, it not too spacious but comfortable, good view and it was very clean! We took Halong and Sapa trip with them, it was beautiful and unforgettable memory. Thanks to the hotel, we had a... (read more)
Written on: 12/06/2012 by ElexanderB
It was lovely hotel in the old quarter. Not too big but it will make you satisfied when staying here because of its 5 star service. Good food, comfortable room and very helpful staff. Thanks to the hotel, I had a wonderful holiday with them! (read more)
Written on: 22/05/2012
I regularly come back Hanoi every year and I always choose Thaison Grand for my staying. It is really good hotel! Mr Henry - the reception was friendly, informative and helpful. He gave us a city map with hotel card when we were going outside, helped us to get a taxi and giving some tips when traveling in the city by ourselves. that was great and very useful. Thanks to his advice, We were never cheated by taxi driver, we could buy souvenir with very good price. The room was so nice, not... (read more)
Written on: 05/02/2012 by rayle
I often go to Hanoi for my business and I choose Thaison Grand for my each stay. The first reason for my choosing of the hotel is the location. It is in the center of the Old quarter so it is very convenient for my work. The room is very clean and large, breakfast is good with various choice. Hotel staff is friendly and polite also. Love to stay here! (read more)
Written on: 17/12/2011 by ycox (1 review written)
I stayed here for 3 nights when visiting Hanoi city. The hotel was in convenient location, easy to reach most of attraction in the city, comfortable room with very big bed and window. hotel staff was very helpful and friendly. They helped us with valued suggestion for shopping center, good restaurant and arranged the tour for us. Great to stay here! (read more)
Written on: 11/11/2011 by harrynguyen (1 review written)
I stayed at Thaison Grand for 3 nights and I was completely satisfied with it. The room was large, clean and comfortable with big bed. Its staff was very helpful and friendly. They helped us to plan our trip to Halong bay and Sapa, gave us many good recommendations when my staying in Hanoi city. I will come back this hotel for the next visit! (read more)
Written on: 29/10/2011
Great location, friendly staff and reasonable price! (read more)
As rated by real users
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