topaz timeshare

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★★★☆☆
2.9 / 5
50% of users recommend this
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  • Value For Money

Guest's review of Bugibba, Topaz Aparthotel

★★☆☆☆

“topaz timeshare”

Written on: 06/12/2012

visited my timeshare 3 years ago,noticed deterioration,spoke to staff member and was assured all apartments were being refurbished and would be complete in 18 months.My son used it this year 2012 and said pool sunbeds limited,dirty and broken.Furnishing in apartment grubby.They spent every day away from Topaz so they could have nice surroundings which is not satisfactory. They were offered 2 alternatives but both were even worse than there own.Would be interested to see what other owners think or have done about it.

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Essiescott's Comment

Written on: 12/09/2013

i have a time share also and after a recent stay found the same problems i am not going to pay the maitenance bill as there has been no maitenence they have put a debt collector on the case see you in court i have reports and photo to back up my case you gave it two star you must be a very very generous person

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Keithineastyorkshire's Comment

Written on: 15/10/2013

I am in the same position regarding the threat of prosecution by a debt collecting agency.
I stopped using the hotel as the room, amenities and service had deteriorated to nothing more than a shambles.
Unfortunately I inherited this when the loss of my parents in 2005 with approx' 7 years remaining but stopped using this in 2009.
No communications whatsoever were ever received between 2010 to 2013 from the Topaz until 5 days after the last contracted week. When this was questioned I was informed that numerous communications had been posted out 'but unfortunately due to the Royal Mail' sometimes items are not received!!! (Prior to 2010 I received all AGM minutes/invoices/newsletters etc).
I would be interested if anybody would be be able to forward their views and opinions and if they have any photographs they are prepared to share.

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