Written on: 29/06/2012 by kashman
We have just arrived back from our holiday and I have to say I was very pleased to be home! The location of this resort is fantastic and the views are lovely! The accommodation was not great, the rooms were not cleaned everyday and maid service was not great too, however, if you had a complaint they would do their best to sort it out. The food unfortunately was not good either, we have stayed in various complexes of a similar nature in Lanzarote many a times and expected the food to be the same and it was not which was such a disapointment as an all inclusive, although the 3 vouchers that you are given on arrival to eat out was fantastic, the food in those restaurants were brilliant. The entertainment for the children (i.e. under 7) looked exellent but our daughter was 9 and was not interested even though it is suppose to cater for that age, nothing really suitable other than the swimming pool! Now, moving onto that, the sunbeds are an absolute nightmare and I would recommend the staff actually carrying out the promise that is written on the boards around the pool areas. At night around the main pool, the sunbeds are locked up and it was like watching vulchers in the morning when the sunbeds are unlocked! Around the other pools, unless you were there by 8.00 a.m. or earlier, no sunbeds available! Also, really annoying is that people put the towels on the beds and did not stay at all during the day and I felt like throwing them in the pool as it was unfair for other families to miss out! I have never had to write an appalling review on a resort but feel that this resort needs to pull up its socks in every area as everyone we spoke to on holiday felt exactly the same, it is such a shame especially as the resort is in a fantastic location and the views are lovely.
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