written by Jantamanta on 09/11/2016
Booked this B&B through one of the popular hotel booking sites mainly because of its remote location for the purpose rest Acess was difficult, the house was not easy to locate particularly as I was arriving when it was already dark The landlady was so rude she hung up thrice on me on the phone because I was clarifying directions from her. Worse was to come. When I finally located the not adequately lit house I dared to complain about the treatment I had recieved. In response, this rude, snubbish and arrogant landlady immediately slammed the door in my face despite having booked and paid! I had to go stay in another hotel for the night. There was no customer care, no welcoming, nothing. This woman is EXTREMELY RUDE and uncaring to the utmost. I would certainly NOT be using her again. EVER!Though she eventually did not charge my payment card for that booking, I had been forced to book into an albeit much better facility at a much higher cost to me.
Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
As rated by our community of reviewers