Written on: 19/06/2012
I bought one of these spa's three years ago and it was excellent until the heater packed in working.
After searching for a replacement it seems everyone was having the same problem.
If you sort this heater problem out and offer a reasonable repair service i would purchase again without any problem.
You have a great value for money product i would buy again just sort the heater problem out.
A quality product that maybe is not designed for the kind of use it was subjected to under my ownership (Used Daily in all weathers) (Gazzebo protection over & around the unit raised on decking).
But during its two year use it was a excellent product that delivered what it ewas suposed to do until the heater failed.
The Customer Service was excellent when the tube seam split(replaced within two weeks)in the 12 month purchase period.
Mr Harrison UK
As rated by real users
" More time fixing than soaking ! :-( DO NOT PURCHASE! " Read More
" Terrible product...terrible customer service " Read More
" Excellent value for money and a great firm to deal with. " Read More
" Do your homework " Read More
" Hot Springs Southwest NOT RECOMMENDED " Read More
Written by RickMarie