Medequip Reviews - www.medequipuk.com

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Latest Reviews

★☆☆☆☆

“bad people skills and bad comunication”

Written on: 21/06/2015 by Kennedyf175 (1 review written)

On the monday they arranged to come. Between 10 & 5 .never turned up. I rang tues they never explained or apologised why but rescheduled for weds, same times, i rang weds at 3 pm to get confirmation that they were definately coming as i'd already been let down monday& the lady on the phone checked with the driver and told me YES they wont be long. NEVER TURNED UP AGAIN! I rang again the next morning upset with their messing me about. Once again i got no apology or explanation ! Just told me… Read Full Review

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Andrewfirth's Comment

Written on: 11/08/2015

Hello
I'm sorry that you have had a bad experience with Medequip. I am Medequip's Operations Director and in order to investigate your complaint I would be grateful if you could make contact with me? Kind regards Andrew Firth

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★☆☆☆☆

“time of visit @ 23;10pm”

Written on: 03/04/2015 by MyleeO'Neil200 (1 review written)

so medequip made an arrangement to deliver my dad equipment to be delivered from 9-5pm, took an unpaid day off waiting for the delivery which never arrived, then i woke up the next day morning i opened the door @8 am and saw the card which reads TIME OF VISIT 23:10pm. Who in the hell would wait outside the arranged time 0f 9=5pm until 23:10 late in the evening. I don't think i would be recommending this company to friends i rather buy from any of my corner shop... soooo upset… Read Full Review

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★☆☆☆☆

“out of hours service”

Written on: 23/10/2014 by Harichandra (1 review written)

The employee who answered our call (@ 7.30pm 23.20.14)should be moved to another role where he does not have any contact with customers. They delivered the wrong hoist for my husband who is a Tetraplegia. We were adviced that we should get another order out for the correct equipment. At 7.30pm this was impossible and this person was not helpful at all. The correct equipment was ordered but mediequip delivered the WRONG item and the engineer set the charger incorrectly so we are waiting… Read Full Review

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★★★★★

“Competitive prices”

Written on: 07/08/2014 by JamieSwift (3 reviews written)

Mediquip is the best place to get some comunity equipments related to medical such as ADLs and Sensory equipments. they have competitive prices ever… Read Full Review

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★☆☆☆☆

“medequip-uk - can't even get 'making up stories' right!”

Written on: 07/08/2013 by isolation (0 reviews written)

This company were supposed to deliver daily living aids for my partner following brain surgery. They left a message saying they would deliver when we were at hospital. I called to ask if could be in the afternoon, they said this wasn't possible as they could only specify 10-4pm. I asked for it to be delivered on a different day. I called them later to ask a question about an item and they said that the delivery day hadn't been changed but they would do it now. On the requested delivery day… Read Full Review

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Jovysabado's Response to isolation's Review

Written on: 03/04/2015

i feel for you....my dad equipment supposed to be delivered at arranged time of 9-5pm, nothing arrived. i woke up next morning, opened the door at around 8am there i saw one of their card which reads TIME OF VISITS 23:10 which i assumed almost midnight.
who in the hell would wait outside arranged time of 9-5pm until midnight...they have my number and did not even call me whether i would like to arrange another day for delivery....very awful, terrible service..I would not recommend this company....

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