Not for children !!!

Parents, do not take your child to these stables. Here is the message I sent to the boss of the premises at the end of September 2014. Our daughters were 6 and 7, both extremely calm and well-behaved.


Good morning R.!

Just a quick email to let you know that we wish you listened to your employees a bit more sometimes as it would maybe help them be a little friendlier to your customers.

J. despised us for showing up at 2 (time when you booked us in without her approval) and took it out on us. She said (when we asked why we were given an appointment at 2 if the slot is a pain in the neck for the staff), let me quote her " R. doesn't work here, he'll do anything to keep the money coming. He doesn't know what it's like, HE doesn't do the job".
I feel sorry for J., from the bottom of my heart. You can tell that she is a bitter and wicked old lady because she has had a hard and miserable life. She hates that you are her boss and that you get to be thanks to HER hard work. She's disrespectful to people because she must have been through some hard times in her life. So I will not blame the poor woman who actually deserves to be surrounded by kind people and feel that it is okay to be kind to others. Or maybe she's just condescending to people who can afford horse riding lessons because she wishes she had that kind of money since, as she said, SHE works very hard.

I won't waste my time telling you about the rude girls who handle the children and seriously shouldn't or their lack of professionalism (but as you don't pay them, I understand now why nobody cares about actually "teaching" something to the kids who come for alleged lessons), how they make fools of themselves in front of customers like 12 year-olds would (shouting in public and making fools of themselves), how they text while leading a child on a so-called lesson, how they don't know much about horses or keeping track of the kids' progress, how they think it's normal not to introduce themselves to the child they will be "teaching" to and will not even ask the child's name or so much as look at them… The details will be available on every website that allows reviews about your stables.
A. was very surprised that her rudeness and unfriendliness to us could cause her to be treated likewise. Unfortunately, you would think that J. would set a good example for those girls but she just comforts them with the idea that it is a good thing to indulge the mean side of their personalities.

If I didn't have polite, good and well-behaved children who are eager to please and always concentrate on an adult's instructions, I probably wouldn't mind so much.


As J. said, your business is doing perfectly well without our money, she added we were more than welcome to go find ourselves other stables (obviously it needn't be said) since a lot of people are actually coming to you. When I read the reviews on the internet, I wonder how you can still have so many customers to be honest. After they have read our review, I am confident, a few parents will choose not to try your services.

Last thing, J. also said that you had her read my email with my 5 questions and how you both looked down on them and sneered at them: my review will be mentioning those questions to you and your reaction to them. We will just have to let the parents decide whether they are legitimate questions or not when it comes to "teaching" a child to ride a horse for 16 pounds half an hour.


Our questions were:

1- How old must the children be before they can start the lessons?

2- How many kids are there in each group?

3- When (which day and what time) will the lessons take place and who will be giving the lessons?

4- We have seen that the lessons can last 30 minutes or an hour : can you tell me how different their content is?

5- As for the payment, do parents have to pay for 1 lesson a week until half term or do they have to pay for a handful of lessons upfront? Can they choose to stop? How does it work, please?
We hope we're not bothering you too much with our questions… Thank you for your time