No call, no contact at all. My diabled daughter has had to leave the house as she has no heating or hotwater and is literally freezing, even in bed! Her duvet is wet with damp, as are the walls through out the house. I'm a pensioner and have no savings to help her. Disgusting treatment of us both!!!! She is sleeping at a friends house, but this is not going to solve the long term problem. I'm at the end of my tether!!!!!!

I am a pensioner and my boiler is over 20 years old. I am not eligible for a new boiler. The reason being is because I live in a flat. It's actually a maisonette as a couple live above me, but there was no option for a maisonette in the drop down field in house type!

I require a replacement heating boiler. I was informed that by using their service I would be put in contact with 3 potential suppliers in my area, who would then each give me a quote. My details were only given to 1 supplier, who just happens to be the largest national service provider of replacement boilers. I thought the idea was to link me up with 3 local suppliers to give me some form of choice, not to just pass my details on to a single company of their choice, for whatever reasons.£

This site works well and the person I spoke to was very polite. However The company I was given to fit a new boiler is a called Duraflow. I live in Edinburgh, but they suggested a Glasgow company called DURAFLOW. The chap from Duraflow said they are the second biggest company in Scotland for whatever work the specialise in. However no website of them exists. After some googling I found a link  the chap didn't turn up at all. Anyway, if you are given DURAFLOW find the link above and have a read. Thanks

My wife and I worked all our life and have never claimed any supplements. we both retired in 1995. We have 10 grandchildren which is very expensive at birthday and Christmas time. Our funds are getting depleted. I am suffering Dementia and my age is 75 and my wife is 77. We have both done charitable work which actually costs us money without complaint but when health has deteriorated we need heating help which would stop us being very careful when we pu the heating on. Many participants will have received funds in the past. Fair ?

promised callback, explained 88 year old pensioner needed help. boiler gone totally ignored, called them and only response was they will email callback company, no time callback given, put on hold to talk with the agent will never use again

Do avoid a company called Help Link and that company got recommended by this website. Help Link give you estimation, then they promise you to re-adjust the price after the work completion. And it is a lie. I am currently with Ombudsman.

sooooooooo good love this come and get a FREE BOILER

well passed all the criteria gave the company a bell an low and behold because i live in shropshire........ohh i'm sorry we don't have any plumbers in your area but we will keep your information thing is if its a Government GRANT then really it shouldn't matter if there's a plumber in your area anyway dot you as a company have your own ....? so not liking what 1 the reviews are not very positive 2 the good review could have came from your staff 3 just find this a bit misleading plus you say its free yet your customer service adviser said but your willing to find your own in your area but there maybe a cost 4 it would have been nice for you to say were your coverage was an ended ...!! an i'd appreciate a comment bk please

I was told months ago that I was accepted for a grant for a boiler but they had nobody in the area to come and see me at that time. 3 to 4 months later I have just called them again to be told why don't I l look somewhere else because they don't have people who can look at oil boilers! This company is a waste of space and time!

i request online application and everythings now they say nothing on there system....so all cheat going

God pointless trying after the reviews and it's like all the other sites with grants if u work then you might as well sod off ,,,, work doesn't mean you have the money to replace broken boilers better to live off the government you get so much more even when your child is classed as disabled still don't meet right criteria

waste of time. Nothing for working people

orrite for some init ! Nice lady on phone went through some basic questions. However the bottom line is not how much DISPOSABLE income you have, more about how much you earn. Ah well ...

Clearly the Grant Scheme is no longer there, but your website still continue to accept people's quote and give out contractor's contact information. A waste of time!

I applied in December 2014 and was allocated a contractor from about 30 miles away from me. He came, assessed the situation and said a Surveyor would follow. The surveyor came sometime early this year. When I hadn't heard anything further, I contacted the contractor who said he hadn't heard from the surveyor. I had a short stay in hospital so about a month later I tried to contact the Contractor, by landline, mobile and email. He seems to have disappeared off the face of the earth. So, I am now 7 Months on and still no sign of getting a boiler

Chosen company initially good,surveyor never came,when I rang to ask why I was told the grants scheme had ended.no one rang to tell me or say the surveyor apt.was cancelled,now I see I can still apply and the same thing again!Did I get 2 bad firms or is it still running,it is still online to apply for?

Why do you not show on your site that you DO NOT give grants to households with OIL boilers I would not recommend this site to anyone very mis-leading

Great, helpful, straight to the point and great deal on the boilers

5 weeks since first email boiler fitted. Surveyor very helpful boiler fitted ten days later all round very good excellent.