My Distance Learning College Reviews - www.mydistance-learning-college.com

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Latest Reviews

“AVOID AVOID.....I paid for my course and finish it in...”

Written on: 29/04/2015 by Searsxz158 (1 review written)

AVOID AVOID.....I paid for my course and finish it in early 2014.I have sent in all the evidence and it's almost 6 months i have not received my certificate.The customer service is bad and only way to get some info is through student portal which takes weeks.NEVER STUDY WITH THEM.AVOID AT ALL COST… Read Full Review

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“Lost money!”

Written on: 28/04/2015 by Laila385 (1 review written)

I completed all the work, received a letter of completion, but no certificate. Phoned up to enquire and was told NOTHING about the issues with NCFE for over 6 months of questioning by me. I had nothing but the run-around for a full 18 months after I had completed. I asked for my money back, and I was told that since the contract was with Cambridge Open College - who has gone into receivership - it was't their problem. Unless you want to risk having the same done to you - AVOID AVOID AVOID!… Read Full Review

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“Don't trust them!”

Written on: 25/04/2015 by tsMcDonald251 (1 review written)

I enrolled in a twelve month level 3 Teaching Assistant course which was advertised, by the college, as being NCFE accredited. I am aware of the college's claims regarding NCFE withdrawing their services under erroneous circumstances but my problem is that the college never even registered me with NCFE (even though at my time of signing up they were still working together). I know this for a fact as I checked with NCFE once I was aware of the problems between them, although I had to find this… Read Full Review

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“shocking college!!!!!!!!!!!!!!”

Written on: 17/02/2015 by KylaSoto1979 (1 review written)

This college is awful, i enrolled on a course Last year, only to find, i would not be receiving the ncfe award advertised!!!! To rub salt in the would, halfway through my course, they withdrew tutor support saying my course never was for 12 months but instead 6!!!! what a joke, i payed for a 12mnth course,even upgraded. so dissapointed, all my work for nothing,fumming,im so glad i did not pay full price for this course. Dont use, they are useless… Read Full Review

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Missmuffett's Comment

Written on: 25/04/2015

Have you contacted Trading Standards about this? If not then you need to!

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“do not use this collage ”

Written on: 08/02/2015 by christony1966 (1 review written)

I enrolled with this collage if you could call it that, i completed my course after spending a lot of time and hard work just to find out just before i finished my course that there was problems with NCFE find out more go to NCFE site  now i cannot get onto the site no replies from MDLC. and what a shock (not) there phone number no longer in use, no response to Emails still awaiting answers from them wild guess hear but don't think i ever will my next step is trading standards. this so called… Read Full Review

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Sn56's Response to christony1966's Review

Written on: 26/02/2015

Hi. My sister is in the same sitation and we are wondering what to do next?? None of the numbers exist any more and there are no email addresses I can contact. I'd like a refund or for the to allow her to finish the qualification at least because it is not fair and they should not be allowed to get away with this. any ideas on what to do now?

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Juniperberry79's reply to Sn56's Comment

Written on: 27/02/2015

Hi, I'm in the same situation. Competed my ncfe teacher training course last aug 2014. Im still waiting for me certificate, and have no way of contacting them to ask about my certificate as the phone number no longer works. Not sure what to do now?

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“No certificate after 9 months!”

Written on: 08/02/2015 by zainab21 (1 review written)

I completed the course way earlier than the deadline by 26/5/2014. 9 months later and I not still received my level 3 NICE certificate. I'll have issue a formal complaint to another body regarding this… Read Full Review

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“Avoid”

Written on: 27/01/2015 by becks67 (1 review written)

I signed up for the 12 month Level 3 Teaching Assistant course in June 2014. I was very pleased with the service at first as my 7 assignments were marked in 2 days each time and all passes. I submitted my last assignment No 8 two weeks ago, it has not been marked and a paypal payment request appears asking me to pay for extra tutor support 6 MONTHS BEFORE THE END OF MY COURSE! and also after I had been promised 3 months extra support for supporting their petition. No reply to my two week old… Read Full Review

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Becks67's Response to becks67's Review

Written on: 06/02/2015

Just had my review reinstated. It was actually 4 weeks ago now and my account is still locked asking for more money through PayPal. I did get a reply from my tutor a week ago to say my assignment has been marked but no mention of the result and I still cannot access the student portal to find out. No reply to my query through the portal. I have made a complaint to Action Fraud and also to Trading Standards.

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Boomerbella's reply to Becks67's Comment

Written on: 07/04/2015

Hi,
I just wondered if you ended up sending your completed assignments to another online college? Having read the reviews on here, I too am wondering whether to do a similar thing to get a QCF qualification, but it will mean more money and time. I'm a little nervous about continuing if it's not likely to be worth anything, but at the same time I have read that non-accredited courses will still be recognised by employers (Focus certification being one of them). From what I gather, a QCF is important for those wanting to go on and get a degree as the credits are recognised by universities. I really don't know what to do!

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“MDL - Avoid Avoid Avoid”

Written on: 27/01/2015 by NathanaelWarner240 (1 review written)

Signed up to a HLTA course. It stated that you had one year to complete the course along with one years tutor support. Completed assignments were marked and feedback left which is the only good thing that I could say about MDL. Then logged into the portal one day to find that the company had locked me out and I couldn't hand any more assignments in unless I paid them some more money to extend my course period. I had only been doing this course for 6 months and therefore had six months… Read Full Review

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“avoid avoid avoid ”

Written on: 22/01/2015 by me1anniea (1 review written)

MDLC are quite possibly the worst home course company in existence. Conning students out of money and qualifications. Courses cut in half unexpectedly and requests for more money to continue. No contact at all available. No response on phone..email or letter. Unprofessional and appalling. Do not give them a penny. You will get nothing in return… Read Full Review

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Sapphi's Response to me1anniea's Review

Written on: 26/01/2015

I read in the media their accreditations have been removed

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Becks67's Response to me1anniea's Review

Written on: 27/01/2015

I am experiencing exactly the same problem. I signed up for the 12 month course in June 2014. submitted by last assignment two weeks ago it has not been marked and a paypal payment request appears asking me to pay for extra support 6 MONTHS BEFORE THE END OF MY COURSE! No reply to my two week old contact requests and they are not answering their phone.

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Amanda1975C's reply to Becks67's Comment

Written on: 29/01/2015

Have you managed to get in touch with them?? I have had exactly same treatment and cannot get them to get in touch with me at all... Im concerned I wont get my certificate or a refund..

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“Review of My Distance Learning College”

Written on: 20/01/2015 by AnonReviewer123 (1 review written)

I am enrolled on two courses, feedback has been late since the beginning and tutor support hasn't been that helpful. Over the weekend I was unable to log in and found it was because they have shortened my courses by 6 months and asking for me to PAY MORE MONEY for them to be extended, I signed up to them both as 12 month courses, they are still being advertised and sold as 12 month courses, yet this college think they can get away with shortening everyone's courses, without warning. I have… Read Full Review

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Anonreviewer123's Response to AnonReviewer123's Review

Written on: 30/01/2015

College is still uncontactable via email and phone, although the tutor has been replying via tutor support, my courses have now been reinstated to their correct 12 month lengths. Can't wait to get them finished, I know I won't receive the certificated I originally signed up for, although I will try to get them, I just want to finish the courses

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“Late feedback lack or no communication”

Written on: 13/01/2015 by bhaggy (1 review written)

Purchased Community Mental Health Course last February with a year to complete feedback and communication at first was good, with quick responses. I am now a month away from finishing my course and feedback communication is terrible my assignment feedback is a month late have left seven emails one to my tutor asking what is happening received nothing helpful. Tutor emails to say my support is ending soon but doesn`t mark my work joke! My Distance Learning number isn`t ringing out what to… Read Full Review

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Rlouise's Response to bhaggy's Review

Written on: 22/01/2015

Hi, I'm the same as you!!! Different course, but I purchased mine on the 10th feb 2014 for 12 months attempted to submit my final assignment last week and its saying I need to purchase additional tutor support even tho I'm paid up til 10th Feb 2015!! I've rung the 0800 number many times to get an automated message saying this number is no longer registered, I've emailed their admin team only to have the email returned saying error email address unknown and I've submitted two urgent tickets on my student dashboard both of which have no reply. I have even contacted the focus awards who supply my certificates for them to agree with me that my support shouldn't have expired yet but they cant help me. I am now totally lost and upset as I have spent almost a year on this course for what now seems to be absolutely nothing!!!! Would you email me if you have any update?? Wish you luck

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Bhaggy's reply to Rlouise's Comment

Written on: 07/02/2015

After A LOT of pestering I have finally got somewhere! With no look from my distance learning I emailed the company I brought the course from ncc learning who got the ball rolling. I received an email on my dashboard stating that there helpline was disabled due to the high volume of queries which they wanted to answer first. My tutor eventually gave me feedback and extra tutor support. It's nice to know things are looking more positive but I still have a way to go with getting the rest of my work marked, course completion and certificates.
Let me know how you get on!

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“I paid to complete a Community mental health practice...”

Written on: 22/12/2014 by vxDay52 (1 review written)

I paid to complete a Community mental health practice certificate via my distance learning college And I have been waiting 6 weeks for feed back on the second assignment. I have a Bsc Degree via Open University in Nursing Practice and they were brilliant and superior in companion to these bunch of amateurs, I am giving up now as I have contacted them several times via email as this is the only way to contact them !! I never received a response. Never again do not use them, if you want a… Read Full Review

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“Rubbish Rubbish Rubbish ”

Written on: 16/12/2014 by GoldenShine (1 review written)

Waste ur time and money ,, I have never EVER received an answer from a tutor unless I contact dozen times .. her answers are vague ,,, If u contact the staff many times, u will find every time a different answer ! Now I face the problem in regard to not having a certificate after finishing my nvq level 3 in Supporting teaching and learning in Schools !… Read Full Review

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“Waste of time”

Written on: 04/12/2014 by Mohamedn66 (1 review written)

The website is unhelpful, better resources found independently on the net and certificate not sent at the end of the course. There is no contact number to call if you have an issue and so a total waste of time and money!… Read Full Review

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“teaching assistant course review”

Written on: 10/11/2014 by Stacey.C (1 review written)

I purchased a my distance learning teaching assistant course last year and 3 week later got diagnosed with Breast cancer. I rang and asked for a refund as I was in no mental or physical state to study at that time. They refused to refund me and told me to sell the course on myself to someone who could take it over. I hadn't the time or energy to advertise it so I lost my money and I am very upset with how I was treated in such extreme circumstances. Very unhelpful and uncaring people. Stacey… Read Full Review

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By Mdlc

Written on: 20/11/2014

Hi,
Thank you for taking the time to post your comments. We do value feedback from our students. Whilst we do have very clear refunds policies that are set out in the terms and conditions section of our website, we can and do override these due to students' personal circumstances. I cannot comment on the decision that was taken at the time, however if you could let me know your full name and student number I will arrange for the matter to be considered again.

Kind regards
Mark Lawrance.

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Birdh1976's reply to Mdlc's Comment

Written on: 28/01/2015

My course has been shortened by 6 months even though I submitted assignments after the apparent expiration date. I want a full review and have started a case with Trading Standards.

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Amanda1975C's reply to Birdh1976's Comment

Written on: 29/01/2015

I have had this happen to me as well. Have you managed to get hold of them to find out why this has happened, they are not answering any emails to me

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Stacey.c's reply to Mdlc's Comment

Written on: 29/01/2015

Hi, sorry I didn't see this earlier. My groupon ref is 27877775. Sorry I don't know my student number. I look forward to hearing from you. Thankyou.

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Stacey.c's reply to Mdlc's Comment

Written on: 30/01/2015

Hi, I haven't got my student number. It won't let me put my contact details on here and cant find your contact details on website so please look up my Groupon code 27877775 and contact me. Thankyou.

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Stacey.c's reply to Mdlc's Comment

Written on: 16/02/2015

I have asked you to contact me on a few messages as there is no way of contacting you direct. Still not heard anything! Don't know why you replied if you are not going to follow it up.

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Moomoo78's reply to Mdlc's Comment

Written on: 30/03/2015

this is rubbish as you wouldnt help me when i complained. i got told after my course finished that the focus awards would certify my course but then YOU yourself told me my course wasnt even registered so the college blatantly lied to me. the focus awards people are the same as the college so do they think us students are stupid and we wouldnt figure this out? All the students want and deserve a certificate which is awarded through a real company or a refund as T&C WE SIGNED havent been given the service promised so as far as i am concerned this isa crime. report to trading standards and OfQual as i have .

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“AVOID!! Don't waste your money!”

Written on: 01/09/2014 by KamrenWilson (1 review written)

This company is a joke! All of these previous positive reviews have suddenly come to light due to the fact the My Distance Learning College are asking people to give a positive review in return for the students to have a free extension of their work! How about you give us the course certificates that we paid for instead? Recently it has been announced that this college is no longer giving out the qualifications/certificates that people sign up for. No refunds either. I'm halfway through a… Read Full Review

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By Mdlc

Written on: 05/09/2014

Thank you taking the time to post your comments. Course certificates are issued by the relevant awarding body not colleges such as MyDistance Learning College.

With regards to the dispute between MDLC and NCFE. Firstly I would just like to clarify that My Distance Learning College is not been terminated and we are advising all student to continue with studies as normal. We are currently in dispute with NCFE however this doesn't mean that our students will not receive accreditation upon completion, any students on IIQ courses who are not registered with NCFE will be registered with our new awarding body Focus Awards. Here is a link to a recent statement that has been released by MDLC. Please read through the statement and if you have any further questions please do not hesitate to contact us.

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Ange968's Comment

Written on: 27/09/2014

I am very upset I enrolled in July paid in full like a fool
Unfortunately I've not been able to start my course due to illness and other reasons one reason was due to the fact I was not informed of the dispute over the the awarding body .
I want my money back in full
I am a lone parent Working and I've saved like mad to enrole on one of theses courses , I'm devastated that I may not get my money back £300 surly DLC knew the problems they were encountering before I enrolled !
One angry and disappointed student

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Nicinacnoo's Comment

Written on: 09/10/2014

heard of wowcher voucher, a course costing almost £300 will cost less than £100, except after reading a few reviews am not sure its worth enrolling. hope you got your money back.

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Nicinacnoo's Comment

Written on: 09/10/2014

interesting as have come to know about this college via wowcher voucher and course costing a third of the price. looking for reviews to find out if qualifications are valid in the real world...

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“Great Online Learning College”

Written on: 31/08/2014 by darkhorse86 (1 review written)

My experience with My Distance Learning College has been great since the beginning when I signed up and purchased my Health & Social Care course. I have had absolutely no problems so far and my tutor is friendly, very encouraging and available to help me whenever I need it. I am still doing the course, nearly finished and I can say that I will not hesitate to buy another course from MDLC in the future… Read Full Review

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By Mdlc

Written on: 04/09/2014

Thank you for taking the time to post your comments. Feedback from our students is always most welcome. we are really glad to hear that you are enjoying your Health and Social Care course and look forward to providing you with other courses in the future.

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Bestylegs's Response to darkhorse86's Review

Written on: 10/10/2014

Just be careful before you begin to think they are great. I thought so too, sfter posting my portfolio in May I have yet to receive my qualification. They are having issues with Cache and various other awarding bodies leaving people feeling like they have bought a scam course I hope it goes well for you but there a lots of people like me who are furious and disappointed that they will not receive their qualification.

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“Excellent method to study”

Written on: 31/08/2014 by rqMilne171 (1 review written)

I took the SEN Teaching Assistance course, my tutor sent me all the units and assignments for all my course, I really like studying online, after work or on my free time, nobody push me to finish quick and they checked my homework each time I sent it, if something wasn't good they let me do my homework again, I HIGHLY RECOMMEND my distance learning. After I got my certificate I applied for work now I have been offered two jobs, so I am very happy. Thanks to My distance Learning, I wish they… Read Full Review

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By Mdlc

Written on: 04/09/2014

Thank you for taking the time to post your comments. Feedback from our students is always most welcome. We are glad that you are enjoying your course and it is very nice to hear that you would recommend MyDistance Learning College. Thank you.

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Bestylegs's Comment

Written on: 10/10/2014

Can I just ask, how long did they take to issue you with your certificate?

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“NO CERTIFICATE ”

Written on: 31/08/2014 by ntErickson463 (1 review written)

STILL WAITING FOR CERTIFICATE 8 WEEKS LATER… Read Full Review

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By Mdlc

Written on: 04/09/2014

Thank you for posting your comments. We do understand your concern regarding your certificate. Whilst certificates do normally take 6-8 weeks to come though to us from the awarding body there are currently delays which are beyond the control of MyDistance Learning College. We are working to try to resolve the issue. As soon as we receive your certificate we will post it to you. Thank you for your patience.

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“I had every support I needed”

Written on: 31/08/2014 by 329Penn (1 review written)

The school provided me with sufficient information and materials that I needed for the course. The structure of the course was excellent, easily understood. My tutor gave me feedback on my assessment within 5 days each time after submission and replied to my emails instantly. I am satisfied with MDLC and would like to use them in the future too. … Read Full Review

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By Mdlc

Written on: 12/09/2014

Thank you for posting your comments. Feedback from our students is always most welcome. We are really pleased that you have enjoyed your course and look forward to providing you with another course in the future.

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