Wouldnt use again!

★★★☆☆
2.9 / 5
55.3% of users recommend this
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Guest's review of ICS www.icslearn.co.uk

★☆☆☆☆

“Wouldnt use again!”

Written on: 07/06/2011

I bought two courses. One was fine, but the other wasnt anything like what i was told. I had asked if i can choose my own exam centre (one dowen the road) But i wasnt allowed. I explained that i couldnt get to the ones they set-but tough luck. So i sent it back, admittedly i should have sent it recorded but they had annoyed me and i wasnt thinking staight.

So i get on with the first course, which wasnt good at all-hard to understand no real suppport from the tutor and unintresting. i was relying on thier course book which i could have got for £20. I could have just got that a learnt the same, Had to do lots of outside work to make sense.

Few days later i called and asked if they had my course back, no they didnt. I contuined to do this for about a month (maybe more) and they denied having it. I even spoke to the manager who was very rude. The staff were horrid.

Eventually it turned out they "found" it.

I wouldnt use again-ever!! Youd be better off reading a book about your subject. Or get a college course.

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Guest's Comment

Written on: 13/06/2011

Dear Student

Thank you for your review. I'm really concerned and disappointed to learn that you've not had a good experience whilst studying with ICS. It would be good to speak to you and get some more detail on the difficulties you've experience with sitting your exam and on the lack of Tutor support. Could you please contact Michelle Robb, Head of Student Experience on 0141 306 1257 or email your contact details and the best time to get in touch to michelle.robb@icslearn.co.uk
Your feedback would be much appreciated and hopefully we can speak soon.


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