Graduated from the ICS pet grooming program 1 year ago. Instead of receiving the Canadian certificate for ICS, received the American Pennfoster certificate. Would like the Canadian certificate, so can apply for a Canadian job. Asked for the correct certificate to be reissued. Now the incorrect certificate has been issued 3 times. Have been patiently emailing and waiting for a year now. Tried to talk with someone in person but it wasn't helpful. Should it be this difficult?

I am extremely disappointed with ICS Canada. I had taken a course with them in the 90s so thought it would be great to again do a course at my own pace as advertised. I am not sure if it is now to do with their US association with PennFoster but today I logged on to write an exam on a writing course and was told I was not allowed as my course had expired. Not only was I not done paying for it but the "lesson plan" they have online had it worked out that my last exam would be in December 2016. Very misleading. I had planned on taking a couple more courses with them after this one but will be looking elsewhere after this experience. The reason I like to do online courses is so that I can do them at my pace as advertised. They need to make it more clear that you absolutely have to finish your course by a required upon timeframe and that working at your own pace is something they do not offer. Please do your research and look elsewhere if looking for correspondence courses.

When it come to finding a job, the program and the Institution that delivered it, has to be recognized by the employer and sometime the province in which you want to work. So do your research before you enroll in any program or school. Identify the employers in your region, call them and explain your situation, tell them about the program and ask if they would hire a person with that diploma. Check with at least three employer before you spend your money and time. Contact the professional associations and ask questions.

I took the Personal Training certificate and it was not recognized at any facility that I wanted to work. Also, the course material was not worth the price. It was a waste of time and a waste of money! I ended up getting certified elsewhere anyway.

I first signed up for the Fitness and Nutrition program purely out of self interest and found it really interesting and a light courseload. Next I signed up for the Staff Relations Officer course and 8 textbooks and 34 exams later, I have gained a lot of useful information that I can apply in my job. It is a career school, not a university and having attended university, I can say that the ICS exam structure is far less rigid and is not up to university standard. I would definitely recommend taking a course through them to cover full content but not if you need to worry about transfer of credit to a university. Great for professional development!

I took the business management program. At the time I was living far out in the country/farm and the closest college or university was an hour drive or more depending on traffic. I took the business management program to get me ready for furthering my education in that area before moving into the city and taking it at college, university level. I completed the program no problem. Got all the material no problem. However when I finished the program and got my diploma, I planned on enrolling at the University of Manitoba to further my business management education. When I called to enrol at the university the enrolement officer laughed at the diploma I got and said ICS is not recognized at any University or collage in Canada. They are a joke company and I just spent my money on an expensive pice of paper. She then asked me if I researched ICS before taking anything through them. When I said no, she apologized and told me I waisted my money. I think that says it all right there.

I was pretty excited to sign up for and start taking the graphic artists course. The materials came... I was a tad disappointed at how outdated, generic, and juvenile the info and presentation was... but I gave them the benefit of a doubt and figured it would get better. The 2nd module of study units came...and it was the same thing...it was just nonsensical filler to make a 6 month course into a 2 year course...and a 6 month price tag into a 24 month price tag...I was not happy. Again...I told myself it would get better. I was pretty disenchanted with the course so put it down and only went back at it 12 months later figuring I should try to get something for my money. So I did my exam and waited 2 weeks for them to send me my next study unit ( which I never did receive)! Not wanting to wait so long for shipments, I called and asked for all my study material etc be sent to me as I had now paid in full ... they said it would be sent right away and were quite nice on the phone. Another 2 weeks... I finally got 1 study unit in the mail...but it was not the next 1 I needed so I called them again to get the issue fixed. Wow...was I surprised to hear that they no longer offer printed material. WHAT !!!??? I signed up for the course...and paid the inflated price for it, with the agreement that I would get printed material to study from...and now they tell me they wont give it to me. I may add that it was exactly 2 weeks after they got my final payment that all of a sudden I would not be getting any more of the study units that I paid for. Wow, what a coincidence. NOT. When I asked to talk to a supervisor I was made to wait 25 minutes on hold only to have this person very rudely and sarcastically tell me... and I quote... " too bad...your not getting them" ( them being the study units) For some reason she felt the need to tell me that they get hundreds of calls complaining...and 1 just the day before that reamed her off ( she tried to tell me all about the other caller..but I informed her it had nothing to do with me and I wasn't interested ). She said I could read the course info on line...but as I told her, I cant study info on line, which is why I signed up for a course that offered paper texts. She said that yes, they have paper study guides still available, but they were only for folks with a Doctors note... so without that I was out of luck!!! WHAT !! I told her that since they were breaking the legal contract they had with me that I wanted a refund for the course. She said that since I requested the remaining units be sent to me that I was no longer able to back out of the contract. "But you wont send me the units" I said... to which she replied..."yes, but you requested them so you get no refund". So ... as soon as they got their money all service went out the window. They wont honor the contract, they said "too bad" and I am left having paid over $1100 for an over priced course I cant finish. If I had known this is the type of service they offer I would have saved myself about $900 and just gone to Staples and bought the computer program and figured it out...I would have learnt more and been a lot richer right now.

I just finished the Animal sciences course with a 91%. I am very happy with the course and I plan on taking another dealing with business management. It is so worth the money, considering you get everything you need delivered right to your doorstep (textbooks and materials/aids), and you can't beat the around the clock tutoring. I had some problems concerning some of my work (I was very stuck, lol)and my instructor was so helpful-she walked me through it and got me on my way, just like going to a teacher in school! I was late paying a couple times and they were so understanding, which was really cool. they truly understand today's challenges of working from home while having a job and kids, and household bills to pay.
I would definitely recommend ICS Canada to anybody who has a busy life, and wants to get ahead with higher learning!!

I would not recommend taking a program through ICS Canada. I recently took the Legal Assistant/Paralegal diploma program. The course materials were so outdated (much of it from the 1990's) and innacurate, and hardly pertained to Canadian Laws. I was luckily hired as a receptionist at a law firm while attending ICS, otherwise I wouldn't have had a chance of entering into the legal field, as no lawyer I have talked to even recognizes the school/my diploma. While ICS may seem like a great deal with it's cheap tuition prices, I strongly discourage anyone from taking a course with them. It's not worth your time, effort or money. When I asked ICS why the materials were so outdated they said they would be updating them soon. Instead, the legal assisting course I took is no longer offered...hmm, I wonder why!

computer repair course,out of date big time,even with a 10 years old computer i can't follow because it is not old enough,can not do any test or keep going with the course until i found a dinosaur,nobody have that kind of computer anymore,so i stop paying,they stop sending me book and all that because the course it's way to old and the fact then i can't find really old computer,i have 7 computers at home ,anyway i want a refund and instead I'm in collection with a bill to pay of over 800$ of services then i never used ,they tries to stole my money ,i,m a general renovator with a injured back that the reason i took this course,been ahead in case i can not do renovation anymore,big mistake ,force me to go work injured and suck it up,thank you ICS,and by the way should not see any stars on my add.anyway be aware it's not a school it's a business,money maker all against you,ciao

I recently completed the Lagal Assistant course through ICS canada. I was very pleased with the amount of support that was given to me. My assignments and exams were marked by the next day and, everytime I called, there was someone there to speak with me. I would recommend ICS to anyone who works better alone rather then in a classroom environment.
I was looking through the other reviews and, was shocked that people had negative things to say. My opinion is that you will never know until you try it yourself. Thanks to ICS I have achieved my goal.