written by bcDavies56 on 14/11/2014
Total chaos from Manchester call centre similar to "Dorset lady". Confused all records data and after many calls failed to get a serious coherent response. Actually told by one supervisor that I could not have confirmation of my no claims record unless I renewed policy. Another sent a completely useless document. Some of their staff beaten by a hopeless system but trying - others simply uninterested and rude. Don't go there...
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