Swiftcover Home Insurance Reviews

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★★☆☆☆
1.7 / 5
From 6 reviews
17% of users recommend this
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Swiftcover Home Insurance

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Latest Reviews

★☆☆☆☆

“Auto renewal rip off”

Written on: 25/07/2014 by GabrielleAlvarez (1 review written)

After the first year , your insurance premium goes up but if you did not give four weeks notice prior to end date they still charge cancellation fees /threaten you with debt collectors in a bully boy letter within a week and every other under hand / small print second rate antic firm would do ...absolutely moraless and more small print than you could ever read/understand ..just stay away and go with reputable mainstream insurers… Read Full Review

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★★★★★

“Handled claim extreemly well”

Written on: 21/12/2012

We recently had a house fire and I was very worried when I read the reviews about Swiftcover. However the whole process went surprisingly well. Things did not happen overnight, but I was advised to secure the property with my own electrician which was eventually paid for. Later a loss adjuster (which is also used by most other insurances - so no disadvantage there if you use Swiftcover) was appointed and though things took quite a while to go through, in the end the claim was handled extremely… Read Full Review

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★☆☆☆☆

“don't buy”

Written on: 06/12/2012 by adubitskiy (3 reviews written)

had a couple of bikes stolen, claim rejected I had to purchase pedal something extension never mentioned before avoid… Read Full Review

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★☆☆☆☆

“Never use these jokers....complete rip off merchants”

Written on: 04/12/2012

Cancelled a policy and bought eleswhere. They processed the renewal anyway and didnt communicate. Tried to demonstrate that I had dual policys and they should refund, wouldnt accept it and charged the cover for the period in question and then an additional cancellation fee… Read Full Review

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★☆☆☆☆

“Botched work is not covered now!”

Written on: 19/05/2012 by petrn (1 review written)

My central heating has broken down. They sent out engineer to fix it. He turn out 4 hours late and after looking at the system. He inform me that he has to come the next day. We were freezing whole night. Now, whenever I put on hot water the whole house get heating. Swiftcover is saying that it is not their problem. They even lost my renewal policy! I had to wait on expensive number (0871) for them to set it up again. Customer services were passing me from on department to next and at the… Read Full Review

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★☆☆☆☆

“Do not use this insurance company.”

Written on: 03/05/2012 by Bluegatefields (0 reviews written)

After I had experienced rain damage to my home recently I got in touch with swiftcover who I have my policy with (cheap yes, my own fault) to ask for advice on their procedure more than anything because i wanted to avoid a claim if possible. I went online and was encouraged to email them, with a small option underneath to call an 0871 number. So I emailed the details and was told someone would be in touch 'shortly'. I still haven't heard from them. The day after I emailed customer services to… Read Full Review

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