written by CloeNoonan on 06/07/2014
I had post office insurance for two years on the second year I was sent a renewal document and I agreed to renew. They automatically renewed the third year without sending me a renewal notification and the insurance cost doubled. When ask to cancel the insurance they ignore all cancellation request with aim of making a fraudulent claim from me.
As rated by our community of reviewers
Maskability's Comment
Written on: 24/09/2014
I am unclear what is meant by when yo tried to cancel your insurance due to doubling of cost, they ignored you with the aim of making a fraudulent claim from yourself. What does that mean? They accused you of making a fraudulent claim? Doesn't makes sense
Marcopon5's Comment
Written on: 18/12/2014
I had a similar experience and when I wanted to cancel was charged a £40 charge they took my debit card numbers for payment which failed to go through from their end and set a debt recovery firm onto me . I tried and tried to phone but couldn't get through - needless to say ,I'm going to try the insurance ombudsman
Marcopon5's Comment
Written on: 18/12/2014
I had a similar experience and when I wanted to cancel was charged a £40 charge they took my debit card numbers for payment which failed to go through from their end and set a debt recovery firm onto me . I tried and tried to phone but couldn't get through - needless to say ,I'm going to try the insurance ombudsman