Kwik fit up!

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Appalledexcustomer's review of Kwik Fit Home Insurance - www.kwik-fitinsurance.co.uk

★☆☆☆☆

“Kwik fit up!”

Written on: 30/05/2017 by Appalledexcustomer (1 review written)

Be aware of auto renew policies on home insurance.
kwik fit will charge you £30 administration fee if you do not cancel your policy within 5 days prior to your auto renewal date.
This is not clearly stated on the policy renewal top sheet but obviously tucked away in the terms and conditions.
I'm sure this has caught out many people and in my mind and probably others.
This does not work exactly the same with motor insurance policies where there is a central data base and they can automatically check to see if you have renewed and will refund you without any charges.
I spoke to one of their managers who was totally unapologetic and refused to back down, even as a one off good will gesture.He made a point of saying he always reads the T&C's.
From that comment I realised he was unnegotiable and he needs to get a life.

I stated it should be printed clearly in bold on page one to make customers aware.

This is a terrible practice and a company that clearly does not have your interests in mind.
Kwitfit need to try and look after their customers!
Even the Banks can have more heart sometimes.
As I am employer of 18 staff I will be not recommending kwikfits services to others.
They will never get another penny from us.
I doubt kwik fit are even phased about it.

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