Intasure Reviews - www.intasure.com

★★★☆☆
2.5 / 5
6
33% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“DON'T BE TEMPTED!”

Written on: 06/08/2015 by Rodney223 (1 review written)

Utterly dreadful insurance company for our overseas property. They will log a "CLAIM" against you even if you telephone for advice as they say this needs to be investigated. Investigation = "CLAIM" - regardless of whether they pay out or you, the client, wish to pursue it or otherwise. EXAMPLE 1: heavy rains and we had some water damage. Not being in the country we relied on our property manager. I told Intasure i was unsure if it was a claim, they investigated, said probably not worthy… Read Full Review

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★★☆☆☆

“not for France”

Written on: 24/02/2015 by Jewelg182 (1 review written)

I took this out when we first bought our property in the hope that we'd never use it. I asked for legal cover knowing that with any issue the first thing the French do is reach for the courts. We had an issue with a gate installed in the block which caused us untold grief as it continually banged against our wall - found that the legal cover was only for the UK - odd as the policy is for an apartment in France, so they did nothing and we instructed a solicitor to write to the block's… Read Full Review

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★★☆☆☆

“not for France”

Written on: 24/02/2015 by Jewelg182 (1 review written)

I took this out when we first bought our property in the hope that we'd never use it. I asked for legal cover knowing that with any issue the first thing the French do is reach for the courts. We had an issue with a gate installed in the block which caused us untold grief as it continually banged against our wall - found that the legal cover was only for the UK - odd as the policy is for an apartment in France, so they did nothing and we instructed a solicitor to write to the block's… Read Full Review

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★☆☆☆☆

“policy cover”

Written on: 09/11/2014 by NatalySmith1981 (1 review written)

I made a claim they said the policy only covers storms, when I came back from my holiday, I found the ceiling was leaking, they send their surveyor, the following week they said sorry there was no storm damage to the property, and the policy doesn't cover it. I will contact the consumer watch dog… Read Full Review

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★★★★☆

“Great service, not the cheapest but it is worth it!”

Written on: 17/04/2013 by m1979 (2 reviews written)

It is obvious that most insurance companies will forget about you when you sign a contract. intasure was different. I wanted to change and adjust my policy, had some doubts about items which were insured. They checked everything, confirmed in writing what I wanted! SOmetimes it is worth to pay a little more!… Read Full Review

Simonacraig's Response to m1979's Review

Written on: 19/01/2014

Yeah, that's what I thought, but check the fine print. They don't pay out!!! Christmas gales destroyed my car port. Not a cheap flimsy one, but a very sturdy, quarter inch steel, galvanised posts and very solid. Intasure say car ports are not covered as they are a lightweight construction so now I need to fine £1500 from somewhere. Not so cheap insurance now is it!!!

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★★★★★

“Insurance for holiday lets ”

Written on: 24/02/2012 by jilldenise (3 reviews written)

What a breath of fresh air. A company that dosen't ask ridiculous questions and takes a logical common sense view of providing what you want. Hurray!! In my case I want to ensure I have public liability insurance becasue I want to rent out my home for 8-10 weeks of the year for holiday lets. Ever ther insurer makes thisimpossible, saying that you have to change the policy from residential to let every time someone makes a booking at cost of ?? Can't tell me until I actually do it. these people… Read Full Review

Exposeintasure's Response to jilldenise's Review

Written on: 21/08/2012

Wait till you make a claim!!!!! how do you think they can offer policies so good and so cheap! simple they dont pay out, trust me and i am not alone, you would be better taking your premiums to the casino the odds are better, you have been warned

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Chris2Fer's Response to jilldenise's Review

Written on: 05/08/2015

I agree with Exposeintasure making a claim is an awful experience, their loss adjusters from RSA under value everything and even use cowboy builders who charge high amounts to offer them large discounts but not proper trade credentials to carry out work.
It has taken me 8 months to get my holiday let back for human occupation after it was destroyed by their specialised restorers after a flood.
Unfortunately there are not many insurers who will insure a holiday let, its not the premiums its the service after a claim that needs to be taken into account. Tip if dealing with these people use your own loss advisor because their loss adjusters try to rip you off and give you less than you had before the event.

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