written by BobbyBevan on 31/07/2015
First claim in over 20 years - told on at least 3 occasions that I was covered. In the end the insurer was adamant that my policy actually didn't provide me with insurance. As part of this experience I was unlucky enough to have to speak with one of their suppliers - Wheelies - dreadfully rude.
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By Homeprotect
Written on: 04/08/2015
Hi, I'm really sorry to hear about your disappointment with your recent bicycle claim. In order to investigate the case, please could you send me your policy number using the Contact via email link at the top of this page. I'll keep an eye out for your message. With kind regards, Elisabeth, Digital Marketing Manager, HomeProtect