written by MDMC on 26/03/2015
What I like about the HomeProtect buildings and contents insurance offer is that it is focused around what you need. The language of the offer is similarly concise, and the interaction with staff is personal, but business like - the right balance you need when purchasing online.
I had some specific insurance questions that needed to be addressed that were dealt with promptly. I liked the fact that I dealt with one staff member throughout the process, and that colleagues were happy to transfer my call to this individual, or get a message to him to call me back. It felt more personal and less "process driven"
I came out of the experience feeling I got the insurance I need.
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