written by Leakvictim on 02/05/2012
I rang the Halifax 24hr emergency helpline. It got that name because that's how long they take to ring back (if you're lucky). 7 days later I have not had the promised visit to even look at my leaking roof let alone do anything about it.
I pay my money to Halifax but calls are answered by AXA who then put me through to 'One Call' (I have made 4 x 1 calls!), they are another insurance company who then refer me to people called 'Mytie' who promise to call but don't show up or even ring back when they say they will.
The World has gone mad.
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