written by Ricezn336 on 25/01/2017
Policy staff said new for old, like for like, intelligent cooker for intelligent cooker? wrong! I got a experience basic cooker for my 7 year old intelligent cooker(no comparison).Replacement man said the only difference was a 5mm measurement? Compliant woman supervisor said cookers were the same size, hob,2 ovens and colour. The functions and features were extras and not included in the like for like.So I repeat they LIED new for old,TICK; like for like;ITS A COOKER; intelligent cooker for intelligent cooker, NO WAY. THEY LIED and they don't care!!!!! Are D&G Miss Selling their policies to their customers when we don't get a correct comparison to our original appliance named on our policy?
As rated by our community of reviewers