they lied

★☆☆☆☆
1.3
6.0% of users recommend this
  • Customer Service

  • Value For Money

Ricezn336's review of Domestic and General Insurance

“they lied”

★☆☆☆☆

written by Ricezn336 on 25/01/2017

Policy staff said new for old, like for like, intelligent cooker for intelligent cooker? wrong! I got a experience basic cooker for my 7 year old intelligent cooker(no comparison).Replacement man said the only difference was a 5mm measurement? Compliant woman supervisor said cookers were the same size, hob,2 ovens and colour. The functions and features were extras and not included in the like for like.So I repeat they LIED new for old,TICK; like for like;ITS A COOKER; intelligent cooker for intelligent cooker, NO WAY. THEY LIED and they don't care!!!!! Are D&G Miss Selling their policies to their customers when we don't get a correct comparison to our original appliance named on our policy?

Was this review helpful? 0 0