Dial Direct Home Insurance Reviews

★★★★☆
4.1 / 5
233
82% of users recommend this
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
Dial Direct Home Insurance - Ask a question now

Media Gallery for Dial Direct Home Insurance

Dial Direct Home Insurance
Dial Direct Home Insurance

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★☆

“Found on comparison”

Written on: 20/08/2016 by jsKlein257 (1 review written)

Not had to do or check anything yet but good price… Read Full Review

Customer_Team's Comment

Written on: 22/08/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with your policy. We look forward to your continued custom. Kind Regards, Keri

Reply to this comment
Report this review Read 1 Comment
★★★★★

“easy peacy”

Written on: 12/08/2016 by Skylerv180 (1 review written)

very easy to use and find out all the informaion… Read Full Review

Customer_Team's Comment

Written on: 16/08/2016

Hi, Thank you for your review. It is great to hear that you found the process of purchasing the policy easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Insure with ease ”

Written on: 11/08/2016 by GiaSteele173 (1 review written)

Being a novice on the net I was a little dubious but took the plunge. I must say everything was so simple just answering the questions was a doddle. There was nothing complicated or hard to understand and everything went smoothly. I really recommend anyone to try tbis insurance they were really welcoming… Read Full Review

Customer_Team's Comment

Written on: 16/08/2016

Hi, Thank you for the review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Excellent service”

Written on: 11/08/2016 by Rex353 (1 review written)

Great value and very easy to arrange online… Read Full Review

Customer_Team's Comment

Written on: 16/08/2016

Hi, Thank you for your review. It is great to hear that you are happy with our online journey. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Easy to set up”

Written on: 05/08/2016 by tonyandjuliewasley (1 review written)

Good price, easy to set up. Cannot comment on customer service as have had no contact but so far so good… Read Full Review

Customer_Team's Response to tonyandjuliewasley's Review

Written on: 08/08/2016

Hi, Thank you for your review. I am pleased to hear that you found the process of purchasing the policy easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

Reply to this comment
Report this review Read 1 Comment
★★★★★

“property and contents insurance”

Written on: 05/08/2016 by 445Webb (1 review written)

I was very satisfied with the clear uncluttered way my purchase was dealt with and would be happy to recommend this company to family and friends… Read Full Review

Customer_Team's Comment

Written on: 08/08/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service and would happily recommend us to others. Kind Regards, Keri

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Simple affordable and easy”

Written on: 05/08/2016 by 452Tilley (1 review written)

Very satisfied ! overall online service was 2nd to none.. if it's your 1st time doing online quotations and buying insurances then you won't get much easier than these… Read Full Review

Customer_Team's Comment

Written on: 08/08/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our online journey. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

Reply to this comment
Report this review Read 1 Comment
★★★★★

“What a deal”

Written on: 04/08/2016 by 410Arnold (1 review written)

Really pleased with what's covered, easy to complete application on line and excess very reasonable. Compared to a lot of other companies this deal is by far the best and I'm one who spends time on checking out what's out there. Hopefully the price won't soar next year, usually that's when you can get stung. Always read your new quote renewal as this year mine went up by 500 pounds with no claims made in the last year… Read Full Review

Customer_Team's Comment

Written on: 08/08/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Excellent Home Insurance Policy Cover”

Written on: 04/08/2016 by Clarence281 (1 review written)

Very easy purchase of home insurance with almost everything included in the price. Easily beat alot of competition... Would definitely recommend. … Read Full Review

Customer_Team's Comment

Written on: 08/08/2016

Hi, Thank you for your review. I am pleased to hear that you found the process of purchasing the policy easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Great cover, Good price, Excellent service!”

Written on: 03/08/2016 by JolieConnolly (1 review written)

I was very impressed by the extras that Dial Direct included in my policy, which other insurers charged extra for. The person on the phone was very helpful and made the whole process easy. He was friendly and efficient and had a sense of humour, which is unusual! I came off the phone confident I had made a good choice, and feeling happy. A good experience!… Read Full Review

Customer_Team's Comment

Written on: 08/08/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Great policy, great price”

Written on: 02/08/2016 by GS-Ludlow (1 review written)

Excellent cover for a very competitive premium even if you choose to pay monthly, legal and home emergency included as standard, not extras that you have to 'add on' making many other quotes appear cost effective but they're not so cost effective when you have to add on the extras. Simple user friendly process to purchase and policy documents easily obtainable. Would definitely recommend… Read Full Review

Customer_Team's Response to GS-Ludlow's Review

Written on: 08/08/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with the amount of cover provided. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Good price with included extras”

Written on: 26/07/2016

Easy process on line, I chose the dial direct contents insurance, which cost slightly more than 6 other insurers, mainly because it included 2 extra bits of cover that would have cost more to add on to the other policies. I paid by credit card then after the payment was cleared I found that I was charged £1.50 for the privilege of giving them my business. This annoyed me as there was no indication of this charge, or if there was it was well hidden. I would have paid by debit card had I known… Read Full Review

Customer_Team's Comment

Written on: 01/08/2016

Hi, Thank you for your review. I am pleased to hear that we could offer a policy that suits your needs at a competitive price. Your feedback is appreciated and will be used to further improve our service. Kind Regards, Keri

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Quick and easy”

Written on: 26/07/2016

I went with compare the meerkat they asked all the questions and when i got to this site it was really easy to understand, and to know what i was getting. I would recommend this product to my family and friends and could very easily show them what to do… Read Full Review

Customer_Team's Comment

Written on: 01/08/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our online journey and that you would recommend us to others. We look forward to your continued custom. Kind Regards, Keri

Reply to this comment
Report this review Read 1 Comment
★★★★★

“already recommended to friends”

Written on: 23/07/2016 by 425Loomis (1 review written)

I went for dial direct because it covers everything with no added prices and have already recommended them… Read Full Review

Customer_Team's Comment

Written on: 25/07/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service and would recommend us to others. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Great company , products and service.”

Written on: 22/07/2016 by 462Hogan (1 review written)

I would recommend Dial Direct to anyone looking for Insurance. Great to deal with and without the usual hassle… Read Full Review

Customer_Team's Comment

Written on: 22/07/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

Reply to this comment
Report this review Read 1 Comment
★★★★★

“v/good”

Written on: 22/07/2016 by Jaquelineu405 (1 review written)

This is what wee all .need keep it up… Read Full Review

Customer_Team's Comment

Written on: 22/07/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

Reply to this comment
Report this review Read 1 Comment
★★★★★

“EASY TO PURCHASE”

Written on: 19/07/2016 by atlanticblue (4 reviews written)

Half the price of my previous B&C policy & better benefits, easy tosign up for & easy to fill out what I required and accepted immediately . Absolutely delighted with ths new policy… Read Full Review

Customer_Team's Response to atlanticblue's Review

Written on: 20/07/2016

Hi, Thank you for your review. I am pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“This seems to be a good value for money policy”

Written on: 16/07/2016 by xxHickman374 (1 review written)

I moved house and phoned the insurance company up to cover, from the point of contract, both houses as one is supposed to do. Then, when I had moved I phoned them again to tell them to stop insuring the old house and to continue the rest of the year on the new house together with my contents. Then company (whose name starts with the second part of dialdirect, told me that to continue with the policy in the new house (which is slightly smaller and also an end of terrace instead of detached but… Read Full Review

Customer_Team's Comment

Written on: 18/07/2016

Hi, Thank you for your review. I am pleased to hear that we could offer a policy that suits your needs at a competitive price. Your feedback is appreciated and will be used to further improve our service. Kind Regards, Keri

Reply to this comment
Report this review Read 1 Comment
★★★☆☆

“turned simple to difficult”

Written on: 15/07/2016

keep things simple and straightforward and stop the bank detail for future use… Read Full Review

Customer_Team's Comment

Written on: 18/07/2016

Hi, Thank you for your review. I am sorry to hear that you are not happy with our service. Your feedback is appreciated and will be used to further improve our service. Kind Regards, Keri

Reply to this comment
Report this review Read 1 Comment
★★★★★

“so easy”

Written on: 14/07/2016 by KathyLarsen (1 review written)

so easy to buy insurance for my home contents very simple and easy to understand what your buying the price was fantastic to all your policy documents are on line so always accessible… Read Full Review

Customer_Team's Comment

Written on: 14/07/2016

Hi, Thank you for your review. I am pleased to hear that you found the process of purchasing the policy easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

Reply to this comment
Report this review Read 1 Comment
overview