Dial Direct Home Insurance Reviews

★★★★☆
4.1 / 5
251
83% of users recommend this
  • Customer Service

  • Value For Money

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Dial Direct Home Insurance
Dial Direct Home Insurance

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Latest Reviews

★★★★☆

“Home insurance easy purchase”

Written on: 23/09/2016

I was quoted over £60 per month for my home insurance by my previous insurer who I had been with for over 10 yrs ! It just kept going up and up in price every year and the cover started to be less. I discussed this with my wife and we decided to change insurer, we went on line to a compare site were we found loads of them all cheaper than our previous insurer. We looked at Dial Direct because they offered us the most cover for a lesser price. Direct Dial were not the cheapest on the compare… Read Full Review

Customer_Team's Comment

Written on: 23/09/2016

Hi, Thank you for your review. I am pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“Easy to deal with”

Written on: 20/09/2016 by Bernardd462 (1 review written)

Everything was done online, easily and without any hitches. The way it should be! … Read Full Review

Customer_Team's Comment

Written on: 22/09/2016

Hi, Thank you for your review. It is great to hear that you are happy with our online journey. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Great Value”

Written on: 20/09/2016 by garyo529 (1 review written)

Great price for the level of cover… Read Full Review

Customer_Team's Response to garyo529's Review

Written on: 22/09/2016

Hi, Thank you for your review. I am pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Home insurance quote”

Written on: 20/09/2016 by McKenzie441 (1 review written)

This company was very easy to deal with and the value for all of the features for the policy was excellent and I would recommend Deal Direct to anyone… Read Full Review

Customer_Team's Comment

Written on: 22/09/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★★

“Very pleased with the ease of obtaining information...”

Written on: 16/09/2016 by NoelMcCulloch (1 review written)

Very pleased with the ease of obtaining information and signing up policy. The price and options offered were very impressive… Read Full Review

Customer_Team's Comment

Written on: 16/09/2016

Hi, Thank you for your review. I am pleased to hear that you found the process of purchasing the policy easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Easy and cheap”

Written on: 15/09/2016 by Gareth_lean (1 review written)

Easy to take out, cheap and very comprehensive cover, low excess considering I have had to make three claims in four years. very happy… Read Full Review

Customer_Team's Response to Gareth_lean's Review

Written on: 15/09/2016

Hi, Thank you for your review. I am pleased to hear that you found the process of purchasing the policy easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Value for money”

Written on: 14/09/2016 by TarynDunn48 (1 review written)

I came across dial direct on compare the market. I was impressed with the cost of the policy along with its features. The whole process of purchasing the policy took me less than 10 minutes and I can access my details anytime. Excellent service and great value… Read Full Review

Customer_Team's Comment

Written on: 15/09/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★★

“Simple and great value”

Written on: 13/09/2016

Dial Direct offered a really competitive price and above average features eg free legal cover and home emergency. I called twice and the girls I spoke to on both occasions were lovely; really helpful, explained everything clearly and made sure I had understood all the details. I've used DD before and will certainly use them again.both their website and telephone service are simple to use and the secure document area is easy to access and view your documents. Everything about the experience… Read Full Review

Customer_Team's Comment

Written on: 15/09/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Excellent experience. Wish I had swapped earlier!”

Written on: 13/09/2016 by olMcKee114 (1 review written)

I have been with a main brand for the last 6 years, but recently they have got worse with their customer service and more and more expensive. I decided to look around and this policy with Dial direct is excellent. The included elements such as legal protection were a huge positive. Very simple and painless to start a new policy with them! Thank you… Read Full Review

Customer_Team's Comment

Written on: 15/09/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with the amount of cover provided. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Home & Content Insurance”

Written on: 13/09/2016 by richardwhitehouse (1 review written)

Very easy to take out at a most competative price when you take into account the extras. However, have not yet made a claim (and I really don't want to need to) so I cannot comment on that part of the provision… Read Full Review

Customer_Team's Response to richardwhitehouse's Review

Written on: 15/09/2016

Hi, Thank you for your review. I am pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Try Dialdirect”

Written on: 09/09/2016 by Vega331 (1 review written)

Actually show a phone number as well as doing it on line. Very good opening hours for contact… Read Full Review

Customer_Team's Comment

Written on: 12/09/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★☆

“value for money”

Written on: 09/09/2016 by TristenPalmer (1 review written)

never pleasant having to answer questions and part with money however when the quote price came up it was suddenly all worthwhile… Read Full Review

Customer_Team's Comment

Written on: 12/09/2016

Hi, Thank you for your review. I am pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“buy direct”

Written on: 09/09/2016 by JavierBlevins49 (1 review written)

easy to under stand great product at a great price will recommend to any body… Read Full Review

Customer_Team's Comment

Written on: 12/09/2016

Hi, Thank you for your review. I am pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“EXCELLENT SERVICE !”

Written on: 08/09/2016 by dpkk (1 review written)

FINDING THIS COMPANY ON A PRICE COMPARISON SITE WAS A WONDERFUL SURPRISE ! THE PRICE WAS VERY COMPETITIVE,THE EMAIL RESPONSE QUICK,DOCUMENT POLICY PRINT OUT EASY,AND VERY CLEARLY WORDED. THE ADDED EXTRA "THANKYOU FOR YOUR CUSTOM" EMAIL WITH ACCEPTABLE FREE GIFT WAS AN EXTREMELY THOUGHTFUL TOUCH ! I HAVE /WILL RECOMMEND THIS GREAT COMPANY> THANKYOU TO ALL THE TEAM>… Read Full Review

Customer_Team's Response to dpkk's Review

Written on: 08/09/2016

Hi, Thank you fro your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★★

“Really good insurance buy”

Written on: 06/09/2016 by Samson7 (1 review written)

Price was very competitive, buying process online couldn't have been easier… Read Full Review

Customer_Team's Comment

Written on: 08/09/2016

Hi, Thank you for your review. I am pleased to hear that you found the process of purchasing the policy easy. We look forward to keeping up the 5 star standard and your continued custom/. Kind Regards, Keri

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★★★★☆

“Very good ”

Written on: 02/09/2016 by ElainaHood470 (1 review written)

Just got my home insurance hopefully its a good sevice… Read Full Review

Customer_Team's Comment

Written on: 08/09/2016

Hi, Thank you for the 4 star rating. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“Fantastic service and quick and easy to use”

Written on: 02/09/2016 by Mayaq338 (1 review written)

It was a very fast service with no annoying hurdles that you normally get! Good quick reliable service… Read Full Review

Customer_Team's Comment

Written on: 08/09/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“good value”

Written on: 02/09/2016 by 456McNulty (1 review written)

legal and home cover included very easy to set up would recommend to family and freinds… Read Full Review

Customer_Team's Comment

Written on: 08/09/2016

Hi, Thank you for your review. It is great to hear that you are happy with the amount of cover provided. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★☆

“Found on comparison”

Written on: 20/08/2016 by jsKlein257 (1 review written)

Not had to do or check anything yet but good price… Read Full Review

Customer_Team's Comment

Written on: 22/08/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with your policy. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“easy peacy”

Written on: 12/08/2016 by Skylerv180 (1 review written)

very easy to use and find out all the informaion… Read Full Review

Customer_Team's Comment

Written on: 16/08/2016

Hi, Thank you for your review. It is great to hear that you found the process of purchasing the policy easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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