Dial Direct Home Insurance Reviews

★★★★☆
4.2 / 5
318
85% of users recommend this
  • Customer Service

  • Value For Money

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Dial Direct Home Insurance
Dial Direct Home Insurance

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Latest Reviews

★★★★★

“I was very happy with the insurance and also the price...”

Written on: 24/01/2017 by Jasiahp43 (1 review written)

I was very happy with the insurance and also the price was very reasonable, would consider buying insurance from you again… Read Full Review

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★★★★★

“Very good company very good price ”

Written on: 23/01/2017 by Morris171 (1 review written)

Brilliant. Love the free gift Have only just taken out the policy but will see how it goes. The online process was very easy and fast to do. Was insured in seconds no messing about… Read Full Review

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★★★★★

“Dial direct home insurance”

Written on: 23/01/2017 by nuArmstrong141 (1 review written)

I found this company on my computer after my previous company put their prices up considerably. Dial Direct were not only much cheaper but covered more items to insure. I would certainly recommend this company to my friends and family… Read Full Review

Customer_Team's Comment

Written on: 24/01/2017

Welcome to Dial Direct Insurance! It's great to know you have found a policy that suits your needs and are pleased to hear you will recommend us.

We look forward to keeping up the 5 star standard and your continued custom.

Kind Regards,
Dial Direct Social Team.

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★★★★★

“very easy to follow instructions . The policy...”

Written on: 22/01/2017 by Sanaik187 (1 review written)

very easy to follow instructions . The policy included legal and emergency cover for very reasonable price.I reduced my insurance bill by half… Read Full Review

Customer_Team's Comment

Written on: 24/01/2017

Thank you for taking the time to post a 5 star review. We are happy the policy we provide suits your requirements.

Kind Regards,
Dial Direct Social Team

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★★★★★

“Great value insurance”

Written on: 22/01/2017

I got to DialDirect through Compare the Market and saved over £60 on my previous quote through Swintons. Fantastic deal for the best cover… Read Full Review

Customer_Team's Comment

Written on: 24/01/2017

Thank you for your 5 star review.

I'm glad that your online experience has been a success and pleased you have found a policy that suits your needs.

Kind Regards,
Dial Direct Social Team.

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★★★★★

“Brilliant”

Written on: 21/01/2017 by Kerrcz35 (1 review written)

Very pleased with the quote and easy access to documents etc. Gave me peace of mind… Read Full Review

Customer_Team's Comment

Written on: 24/01/2017

Thank you for your 5 star review. We are glad your online journey has been easy.
We look forward to keeping up the 5 star standard and your continued custom.

Kind Regards,
Dial Direct Social Team

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★★★★★

“Super Easy Service”

Written on: 20/01/2017 by AlbertoRomero (1 review written)

Great price, nice easy website, saved 240 pounds from my renewal quote!!!! Thanks DialDirect… Read Full Review

Customer_Team's Comment

Written on: 20/01/2017

Hi,

Wow! It is great to hear that we could offer a policy that suits your needs at such a saving!
We look forward to keeping up the 5 star standard and your continued custom.

Kind Regards,
Dial Direct Social Team.

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★★★★★

“Brilliant”

Written on: 19/01/2017 by Kerrcz35 (1 review written)

Very pleased with the quote and easy access to documents etc. Gave me peace of mind… Read Full Review

Customer_Team's Comment

Written on: 20/01/2017

Hi,

Thank you for your 5 star review. I am pleased to hear that you are happy with our policy. We look forward to your continued custom.

Kind Regards,
Dial Direct Social Team

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★★★★★

“Best insurance experience in my life ”

Written on: 18/01/2017

Great company. Great price. I saved 400 pounds on building and contents insurance. Delighted with every aspect of my experience in dealing with Dial direct. Wish I had discovered this company years ago… Read Full Review

Customer_Team's Comment

Written on: 19/01/2017

Hi,
Welcome to Dial Direct! We are pleased to hear we have provided you with a policy which suits your needs.
We look forward to you continued custom.
Thanks,
Dial Direct Social Team

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★★★★★

“Easy to use website”

Written on: 17/01/2017 by Marsh473 (1 review written)

Very well set out website, good information and great prices. Easy form to complete and simple to pay!! 5*… Read Full Review

Customer_Team's Comment

Written on: 18/01/2017

Hi,
Thank you for your review, we are glad to hear you found our online journey easy to use.
We look forward to your continued custom.
Thanks,
Dial Direct Social Team

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★★★★★

“J.E.C.”

Written on: 17/01/2017 by BrianaMacKenzie (1 review written)

Very good company telephone response, no waiting, some policy detail information required to confirm, the questions asked were answered then dealt with by very helpful and effecient call centre staff… Read Full Review

Customer_Team's Comment

Written on: 17/01/2017

Hi,
Thank you for your 5 star review, we work closely with our representatives to provide great customer service and i am glad to hear we have achieved this for you.
Thanks, Dial Direct Social Team

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★★★★★

“Quick and easy”

Written on: 11/01/2017 by Mikaylaz378 (1 review written)

Recieved renewal for buildings insurance and was shocked to see the price had doubled, even though no claims for over 10 years. So decided to check out price comparison site for renewal. Dial direct was not the cheapest quote but value for money for cover I required. Had several extras included, No hassles well except for payment, site kept freezing but got there in the end… Read Full Review

Customer_Team's Comment

Written on: 16/01/2017

Hi,
Thank you for you 5 star review, i am glad we could provide you with a policy which suits your needs.
We look forward to your continued custom.
Thanks, Dial Direct Social Team

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★★★★☆

“Problem downloading policy documents”

Written on: 10/01/2017 by Alexeter (1 review written)

Problem downloading policy documents… Read Full Review

Customer_Team's Response to Alexeter's Review

Written on: 11/01/2017

Thank you for bringing this to our attention. I am sorry to hear that you have experienced difficulty retrieving your documents. Please call our customer service team and request to speak with us, we will see if there is anything we can do to help. Thanks, Dial Direct Social Team

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★★★★★

“home insurance”

Written on: 10/01/2017 by Ruizso158 (1 review written)

found web site easy to use good price and cover just what i needed cover for legal and home emergency also included in price a real bonus… Read Full Review

Customer_Team's Comment

Written on: 11/01/2017

Thank you for your review. It is great to hear that you are happy with the amount of cover included. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Dial Direct Social Team

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★★★★★

“Home insurance quote”

Written on: 06/01/2017 by DominickLevesque (1 review written)

Recommended compared to other quotes for individual item insuring with overall house and contents insurance… Read Full Review

Customer_Team's Comment

Written on: 09/01/2017

Thank you for your review. I am pleased to hear that you are happy with the level of cover provided. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Dial Direct Social Team

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★★★★★

“It's worth comparing!!”

Written on: 06/01/2017 by Porterfieldht324 (1 review written)

My renewal quote from a major organisation which supports the elderly, was almost £300 more than the previous year. So I went on a comparison web site and got a quote from Dial Direct which provided identical cover for £400 less than my renewal quote. Dial Direct was brilliant and I recommend them to you… Read Full Review

Customer_Team's Comment

Written on: 09/01/2017

Thank you for your review. I am pleased to hear that we could offer a policy that suits your needs. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Dial Direct Social Team

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★★★★☆

“Cheap, comprehensive cover”

Written on: 05/01/2017 by 349Matthews (1 review written)

I glanced over the money supermarket deals and found this to be the cheapest cover with legal protection and accidental damage. The excess is pretty low apart from water damage. The features and level of cover were better than my previous provider. The only snag was that the automatic payment didn't work… Read Full Review

Customer_Team's Comment

Written on: 09/01/2017

Thank you for taking the time to post a review. I am pleased to hear that you are happy with the level of cover provided. We look forward to your continued custom. Kind Regards, Dial Direct Social Team

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★★★★★

“Insurance made easy”

Written on: 03/01/2017 by Shaw380 (1 review written)

Excellent price and features, online application and payment easy.my daughter will be taking out insurance with them also… Read Full Review

Customer_Team's Comment

Written on: 09/01/2017

We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Thanks, Dial Direct Social Team

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★★★★★

“Value for money Thank you ”

Written on: 03/01/2017 by 144Stout (1 review written)

Great service value for money thank you… Read Full Review

Customer_Team's Comment

Written on: 03/01/2017

We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Dial Direct Social Team

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★★★★★

“Impressed ”

Written on: 02/01/2017 by Nellghirl (1 review written)

I recently bought home buildings and contents insurance with dial direct. The process was very straightforward and easy to complete online. I hope that in the event of needing to make a claim that everything will continue to be so easy and straightforward… Read Full Review

Customer_Team's Response to Nellghirl's Review

Written on: 03/01/2017

I am pleased to hear that you found the process of setting up the policy easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Dial Direct Social Team

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