Dial Direct Home Insurance Reviews

★★★★☆
4 / 5
220
80% of users recommend this
  • Customer Service

  • Value For Money

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Dial Direct Home Insurance
Dial Direct Home Insurance

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Latest Reviews

★★★★★

“already recommended to friends”

Written on: 23/07/2016 by 425Loomis (1 review written)

I went for dial direct because it covers everything with no added prices and have already recommended them… Read Full Review

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★★★★★

“Great company , products and service.”

Written on: 22/07/2016 by 462Hogan (1 review written)

I would recommend Dial Direct to anyone looking for Insurance. Great to deal with and without the usual hassle… Read Full Review

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★★★★★

“v/good”

Written on: 22/07/2016 by Jaquelineu405 (1 review written)

This is what wee all .need keep it up… Read Full Review

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★★★★★

“EASY TO PURCHASE”

Written on: 19/07/2016 by atlanticblue (4 reviews written)

Half the price of my previous B&C policy & better benefits, easy tosign up for & easy to fill out what I required and accepted immediately . Absolutely delighted with ths new policy… Read Full Review

Customer_Team's Response to atlanticblue's Review

Written on: 20/07/2016

Hi, Thank you for your review. I am pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★☆

“This seems to be a good value for money policy”

Written on: 16/07/2016 by xxHickman374 (1 review written)

I moved house and phoned the insurance company up to cover, from the point of contract, both houses as one is supposed to do. Then, when I had moved I phoned them again to tell them to stop insuring the old house and to continue the rest of the year on the new house together with my contents. Then company (whose name starts with the second part of dialdirect, told me that to continue with the policy in the new house (which is slightly smaller and also an end of terrace instead of detached but… Read Full Review

Customer_Team's Comment

Written on: 18/07/2016

Hi, Thank you for your review. I am pleased to hear that we could offer a policy that suits your needs at a competitive price. Your feedback is appreciated and will be used to further improve our service. Kind Regards, Keri

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★★★☆☆

“turned simple to difficult”

Written on: 15/07/2016

keep things simple and straightforward and stop the bank detail for future use… Read Full Review

Customer_Team's Comment

Written on: 18/07/2016

Hi, Thank you for your review. I am sorry to hear that you are not happy with our service. Your feedback is appreciated and will be used to further improve our service. Kind Regards, Keri

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★★★★★

“so easy”

Written on: 14/07/2016 by KathyLarsen (1 review written)

so easy to buy insurance for my home contents very simple and easy to understand what your buying the price was fantastic to all your policy documents are on line so always accessible… Read Full Review

Customer_Team's Comment

Written on: 14/07/2016

Hi, Thank you for your review. I am pleased to hear that you found the process of purchasing the policy easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Clear, simple and affordable!”

Written on: 13/07/2016

English accent that was easy to understand. Comprehensive explanation. Simple guided tour of policy cover. Would recommend this company… Read Full Review

Customer_Team's Comment

Written on: 14/07/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Great value for money!”

Written on: 12/07/2016 by Filignano60 (1 review written)

I have found the whole process to take up a new policy with "dialdirect" very easy to follow. The cost of my new policy was even better and more benefits that my previous provider. Definitely something to talk about with my family and friends… Read Full Review

Customer_Team's Response to Filignano60's Review

Written on: 14/07/2016

Hi, Thank you for your review. I am pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★☆

“Travel Holiday Insurance”

Written on: 12/07/2016

Completely satisfied with the service I received from Dial Direct would recommend to others… Read Full Review

Customer_Team's Comment

Written on: 14/07/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★☆

“Very simple process”

Written on: 08/07/2016 by 71Roy (1 review written)

I found the whole process very easy from start to Finnish, the person who dealt with me was very helpful, she explained everything I needed to know in very simple terms and I received the documents on-line the same day… Read Full Review

Customer_Team's Comment

Written on: 08/07/2016

Hi, Thank you for your review. I am pleased to hear that you found our advisor helpful. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★☆

“Simply the best”

Written on: 06/07/2016 by BrileyWood (1 review written)

The entire process was simple and straight forward. I was particularly impressed by the customer service centre has having purchased the policy, I had to call to make some changes. This was dealt with professionally with the least amount of fuss which I really appreciated as this is not always the case. The policy its self provided comprehensive coverage at a great price and great customer service. 1st class… Read Full Review

Customer_Team's Comment

Written on: 07/07/2016

Hi, Thank you or your review. I am pleased to hear that you are happy with our service. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“Home insurance purchase”

Written on: 05/07/2016 by JPM101 (1 review written)

I was really impressed with the member staff, when I enquired about this Home and contents lnsurance Policy. I had a few questions which were answered clearly and fully. The policy in my opinion is good value and seems to cover severything I required covering… Read Full Review

Customer_Team's Response to JPM101's Review

Written on: 07/07/2016

HI, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Fast ,easy to use site and a great price”

Written on: 05/07/2016 by Halsey149 (1 review written)

A very easy to use site with great features in the policy at a very good price. Easy to pay with no hassle and with very ease of access to your documents … Read Full Review

Customer_Team's Comment

Written on: 07/07/2016

Hi, Thank you for your review. We aim fro 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★★

“Extremely Easy and Extremely Competitive ”

Written on: 05/07/2016 by ASBOST (1 review written)

Very simple process and excellent value for money. I would have to pay in excess of £10 per month more for legal cover and home emergency cover but this was already included in the best quote I had. Looks simple enough, I would have liked a printed copy of the policy sent to me though other than having to print out off for my own records..... Other than that.... Perfect!… Read Full Review

Customer_Team's Response to ASBOST's Review

Written on: 07/07/2016

Hi, Thank you for your review. We aim fro 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★★

“Top quality home insurance”

Written on: 05/07/2016 by CalvinFinn (1 review written)

Staff are very patient, friendly and ensure that you get the best policy at competitive prices. I have been a customer for three years for both home and car insurance. I haven't found any another company that can beat Dialdirect… Read Full Review

Customer_Team's Comment

Written on: 07/07/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★★

“Great Value”

Written on: 03/07/2016

Great product. All the cover and extras needed for me at £100 less than my renewal quote with another company. On top of that a free membership for discounted dining… Read Full Review

Customer_Team's Comment

Written on: 03/07/2016

Hi, Thank you for your review. I am pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Easy as 123”

Written on: 01/07/2016 by Baron331 (1 review written)

I couldn't believe how easy it was to get my home insurance from dial direct after I had finish and press go I relised I had made a mistake on one part of the form I immediately phoned then and they amended it straight away with out any fuss and also checked with me if I understood evert thing else, they were most helpful and didn't make me feel stupid at all. The person on the other end of the phone were very nice and sounded very friendly and helpful… Read Full Review

Customer_Team's Comment

Written on: 01/07/2016

Hi Baron331, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★☆☆☆☆

“Cannot access Policy Documents with my details!!!”

Written on: 30/06/2016 by hsHolloway365 (1 review written)

It was good at first but still cannot access my Policy Documents with my email address and date of birth???… Read Full Review

Customer_Team's Comment

Written on: 30/06/2016

Hi hsHolloway365, Thank you for bringing this to our attention. Apologies for any inconvenience this has caused. I would like to look into this for you, please could you contact our customer service team and request to speak with me. Kind Regards, Keri

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★★★★★

“Very impressive customer support and service”

Written on: 28/06/2016 by Botany (1 review written)

I found Dial Direct following an Internet search as my home insurance was due and I was unhappy with my current insurers renewal quote. Dial Direct was able to meet my insurance requirements in a friendly, helpful and efficient manner… Read Full Review

Customer_Team's Response to Botany's Review

Written on: 30/06/2016

Hi Botany, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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