Unprofessional & Dishonest

Dial Direct Insurance Reviews - dialdirect.co.uk
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416Dugan's review of Dial Direct Insurance Reviews - dialdirect.co.uk

“Unprofessional and Dishonest”

★☆☆☆☆

written by 416Dugan on 17/06/2017

I rang twice and emailed on May 22 '17 to tell DD that l would not be entering into a second contract with them and completed payments for a one year contract. Out of the blue DD have sent a threatening letter asking for a large penalty charge saying l withdrew from a contract they received full payments for, 8 days early and they are now lookin to take me to court if l don't pay this trumped up fine.
I have the evidence and can prove it's a dodgy company. I have forwarded the complaint to the financial ombudsman to hopefully stop this kind of behavior from DD.

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Customer_Team's Comment

Written on: 19/06/2017

Hi,
I am sorry to hear you have had a bad experience. Please can you call our Customer Service Department and ask to speak with our Social Team and we will see what we can do to help.
Thanks,
Dial Direct Social Team.

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