Please give it a wide birth. Home serve is better.

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AA Home Insurance
★☆☆☆☆
1.2
From 95 reviews
7.0% of users recommend this

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Saddens's review of AA Home Insurance

“Please give it a wide birth. Home serve is better.”

★☆☆☆☆

written by Saddens on 22/10/2016

After 5 years of paying my bill every month, I return Ho e from a holiday to find my lights are not operating correctly

Upon calling them, I found they said no!

All of my lights need to not work before they will come out to help. The customer service team said that they could fix my problem for a 88.50 upgrade fee (for 6 weeks may I add) and a £69.99 fee for a call out.

All of this in addition to my original policy fee of £30 a month.

They did not seem to mind loosing my business and said it would cost me nearly £25 to cancel my policy with them.

I have now transferred to home serve who want to charge me £9.50 a month add admittedly with a £50 call out fee, which I don't mind. For much more including a free boiler service.

Much better!

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