robbed

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AA Home Emergency Response
★★☆☆☆
1.9
From 85 reviews
21.0% of users recommend this

  • Customer Service

  • Value For Money

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joewoyen's review of AA Home Emergency Response

“robbed”

★★★★★

written by joewoyen on 12/02/2015

was left feeling robbed, not the gas fitters fault just the fact that i had to pay an extra £50 excess to keep my disabled wife warm. after a lengthy read up the engineer pushed a button on back of the thermostst and that was that
yes great my heating was back on but i felt held to ransom as the call handlers would not even process my callout untill i had paid the excess even though i was not aware that i had agreed to this when i signed up. the result is that i will never again buy any products from the AA as i have in the past
NO Car Insurance
NO Breakdown assistance
NO buildings/ contents
NOTHING
JWP Woyen.

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