3XD Reviews - www.3xd.co.uk

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★★☆☆☆
2 / 5
From 6 reviews
17% of users recommend this
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Latest Reviews

★☆☆☆☆

“3XD Insurance ”

Written on: 04/06/2014 by Mooney180 (1 review written)

Currently have a claim going through on my house insurance. Following high winds in February 2014 we had storm damage to to roof. 3XD State they are unable to pay for this damage and have refused on the grounds that when the house was built the roof was put on incorrectly as is does not have the membrane under the slates and therefore was constructed wrong.. The house was built around 1940.... Therefore I consider this company to be very poor as it is now June 2014. My slates are still… Read Full Review

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★☆☆☆☆

“Don't do it! Pay more for somewhere else...”

Written on: 16/12/2013

House insurance: I would re-iterate everything from the last 2 reviews - i haven't had one single proactive form of communication following a claim - had 2 cheques admittedly only to be told my claim got closed off before processing the final claim form as no attachment was on there - this was due to me sending the email attachment off my phone but rather than deal with it they just shut the claim off - this has lead to countless phone calls where you are promised calls back that never happen -… Read Full Review

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★★★☆☆

“Payment Protection Unemployment”

Written on: 02/11/2013

3XD use Jubilee Insurance to underwrite their unemployment payment protection insurance. Jubilee will try every trick in the book to not pay you and delay payment. Purchase with extreme caution. Although I am receiving the money from them they are very frustrating Company to deal with and their premiums are high compared with others. They even send someone to your house to confirm you are still unemployed, despite having to sign on in order to claim. They do this on the pretence that they want… Read Full Review

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★☆☆☆☆

“3XD BIZZARRE INSURANCE COMPANY BASED IN PRESTON”

Written on: 17/09/2013

We are insured with our Building insurance with 3XD Home insurance in Preston. A wall attached to our house incorporating the side entrance gate blew over in the high winds on Sunday. I imagine that the continual soaking had softened the mortar in the wall but that would be a guess only. Wife called them first thing Monday morning. She was told that she would not be able to claim. This was without asking her policy number. When she told me I was sure my wife had been put off inadvertently. I… Read Full Review

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★☆☆☆☆

“Don't bother with 3XD or Caitlin Insurance”

Written on: 23/01/2013 by jaynehill (1 review written)

I am exasperated with 3XD. Switched to them 2 years ago and was underwritten by Caitlin insurance. After a claim that has now dragged on for almost a year I would not recommend them to my worst enemy. They never ring you back when they say they will and EVERYTHING has to be chased up half a dozen times. Landlords were not paid rent and we were threatened with eviction, builders repairing our house threatened to walk off after not receiving payments when they were supposed to and we are still… Read Full Review

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Carlymckay's Response to jaynehill's Review

Written on: 02/04/2013

I know exactly what you are going through we got broken into in july last year and they have tried every trick in the book not to pay out and once everything has failed they have written to us 8 months later basically saying we are liars. I understand the stress it causes yourself however i would urge you to complain as i am definately taking the matter further i will contact the fsa and have already submitted an email to watchdog, CIB and to 2 national newspapers. I will not let them accuse me of lying just to get out of paying out!!!!!!!

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★★★★★

“Accidental Damage Claim”

Written on: 14/01/2013 by sweetjudy21 (0 reviews written)

I had an accidental damage claim for a laptop in 2010. After a phone call to them explaining what had happened, they arranged to have my laptop collected for inspection (thats right I didnt have to pay for an engineers report from my own pocket!). After approx 1 week I was contacted and told my laptop was beyond repair. After this I was contacted by the company who would be replacing my laptop, they offered me a new Sony which was better specced than my previous machine (I had an i3 Sony and… Read Full Review

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