German Wall motif company

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★☆☆☆☆
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2727brenda's review of Your Decoshop www.yourdecoshop.co.uk

★☆☆☆☆

“German Wall motif company”

Written on: 18/08/2012 by 2727brenda (0 reviews written)

This company operates from Germany but uses a co.uk website. Cancellation of orders is impossible. even when the company is informed within 24 hours of the order. Return of orders is not possible - refunds will not be given. When you pay by VISA, you receive a message saying 'payment not confirmed' or similar, but in fact the payment has gone through. This led to us paying for the item twice. Although we only received one order and we received a message saying the order was cancelled, it took over a month and at least five emails for our money to be returned.

All in all this company is a disaster.

  • Value For Money

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Homedecor's Response to 2727brenda's Review

Written on: 02/10/2012

I would strongly discourage you from purchasing from yourdecoshop. The company refuses returns on defect ive glass decals point blanc claiming that they are custome made and that they comply to German Civic Code only.

I am chasing them now through my credit card company.

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