Wallpapers of Distinction Reviews - www.wallpapersofdistinction.co.uk

★★★★☆
3.8 / 5
26
65% of users recommend this
  • Value For Money

Media Gallery for Wallpapers of Distinction - www.wallpapersofdistinction.co.uk

Wallpapers of Distinction - www.wallpapersofdistinction.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Do not buy from this copany”

Written on: 03/08/2016 by Maxwellu50 (1 review written)

After loolking on the website the paper i needed indicated it was in stock. After phoning to confirm this! With Which the young girl went off the phone to check the stock. I was then told they had plenty, so placed an order . Ater waiting over a week! 3/5 day delivery on website. i phoned to ask when it was due only to be told it was speical delivery and had to be ordered. It was never in stock just a blatant lie to get your money asked for a refund that was a lot harder than them taking my… Read Full Review

Report this review
★☆☆☆☆

“Poor communication”

Written on: 05/07/2016 by Giselleh150 (1 review written)

I don't think I can recommend this company unfortunately. They have a good range of wallpapers but it takes a long time after you order to even get an acknowledgment. It was impossible for me to sort out a return, I ended up waiting ages, no clue what's going on, little response to emails, can't get through to manager. Really stressful. Bad experience. … Read Full Review

Report this review
★★★★★

“Happy customer”

Written on: 03/07/2016 by MiahEaton488 (1 review written)

Couldn't fault the service I received in any way. Very happy with the wallpaper and the service that I received. Will be buying from here again and wouldn't hesitate to recommend this site… Read Full Review

Report this review
★★★★★

“Too much choice”

Written on: 02/07/2016 by Antoniok366 (1 review written)

The only problem with this website is that they have too many gorgeous wallpapers to choose from. I ordered 35 samples, of which I found 7 that I loved. Thankfully when I called them (which you don't always think to do when buying online) they were able to advise me which ones would be best for the 2 rooms I am decorating. The person I spoke to really knew their stuff, which really surprised me. The wallpaper arrived very quickly and well packaged. I am really happy with the choice I made in… Read Full Review

Report this review
★★★★★

“Great service”

Written on: 30/04/2016 by SoniaMurray364 (1 review written)

I am very impressed by the service received, will certainly recommend to friends and buy again… Read Full Review

Report this review
★☆☆☆☆

“Takes your money with no intention of sending wallpaper”

Written on: 25/03/2016 by McCullochkl50 (1 review written)

I wish I had read the reviews on this site before ordering 2 rolls of wallpaper in February. Suffice to say no wallpaper delivered, and no refund received. The guy is an obvious liar and just keeps saying he doesn't know why the wallpaper hasn't arrived (could it be he hasn't paid the manufacturer?), and he doesn't know why the credit card refund hasn't appeared on my account (could it be he hasn't processed it?). When you ask for a receipt/proof he has processed the credit card refund he says… Read Full Review

Rippedoffandannoyed's Comment

Written on: 14/05/2016

Agree - just had the same done to me

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Knowledgeable, helpful, communicative, fast”

Written on: 13/03/2016 by sazjo (1 review written)

No roll calculator on this site, but I phoned them and they worked it out for me. Even though it was quite complicated they worked out the correct number of rolls which saved me the bother of having to over order and send the spare back. They also advised me about the correct paste to use, the result being the perfect finish which looks great. They sent lots of emails and text messages keeping me informed as my order progressed which it did very quickly. The wallpaper arrived the day after it… Read Full Review

Report this review
★★★★★

“Beautiful wallpapers”

Written on: 06/03/2016 by Shanem459 (1 review written)

With so many beautiful wallpapers to choose from I found it really hard deciding what to buy. In the end I chose a classic black and white tree design which looks stunning in my lounge. I phoned the company and they helped me to calculate how many rolls I needed and advised me about which paste I needed. The wallpaper turned up very quickly and well packaged. I will be ordering from this company again and would strongly recommend them to anybody wanting to create a beautiful home. I have… Read Full Review

Report this review
★☆☆☆☆

“DO NOT BUY FROM THIS COMPANY!!”

Written on: 29/02/2016 by kazfielding (1 review written)

We bought online two rolls of wallpaper but the order did not appear in my email. They mixed-up our order and sent me loads of text messages -- but when I said I wished to cancel the order and requested a refund they have not. This is since January.There is something very seriously amiss with this company and the management. I wish I had read the reviews here first. I feel so taken advantage of and frustrated, he won't return our money as he has promised; and yet has not done so after so many… Read Full Review

Rippedoffandannoyed's Response to kazfielding's Review

Written on: 14/05/2016

Agree 100% with you - the positive reviews on here must be fake

Reply to this comment

Nationalflight's Response to kazfielding's Review

Written on: 24/05/2016

Have you tried approaching your bank? You should be able to raise a dispute on a credit or debit card payment. Good luck.

Reply to this comment
Report this review Read 2 Comments
★★★★★

“Great website”

Written on: 24/02/2016 by dremsy (2 reviews written)

I love the way that this website lets you search for wallpapers. They've sent me lots of samples which we've been able to look at in the evenings as I don't have time to get to the shops which all seem to be open during the day when I'm at work. I gave them a ring to ask for advice and they couldn't have been more helpful, I feel a lot more confident now that I've been able to ask some questions. I have only placed one order so far, but it arrived very quickly and looks fantastic on the wall. I… Read Full Review

Report this review
★☆☆☆☆

“Do not use this company!”

Written on: 14/02/2016 by EvaGauthier (1 review written)

Good website but that's were the positives end. I placed an order in early Novemeber. Immediately I was unsure if the order had gone through as I received no email confirmation. A week later I repeated the order as I had received neither email nor the ordered product in the interim. Again, a week passed and no email nor wallpaper. I telephoned the company at this point to clarify the order status and to cancel it, if it had indeed been received. I was informed that the product had already been… Read Full Review

Emma01252's Comment

Written on: 22/02/2016

I wish I had read your review before placing my order. I have had the same awful experience and am now trying to get my money back through my credit card company

Reply to this comment

Beckymondo's Comment

Written on: 22/02/2016

How are you both getting on with your refunds?? I'm having the same trouble too. Today I have taken action.

Reply to this comment
Report this review Read 2 Comments
★★★★★

“Widest range, great service”

Written on: 31/12/2015 by 74Hartley (1 review written)

I've been really struggling to find the right wallpaper for our dining room so I ordered a lot of samples. These arrived quickly and were of a decent size. Sadly none of them was right for the job so I ordered a few more which arrived the very next day. This time one of them was perfect so I phoned up for advice on how many rolls to buy. I gave them the measurements and they were really very helpful both in calculating how many rolls and with advice on how to give my room that wow factor. The… Read Full Review

Report this review
★★★★★

“The best place to buy wallpaper”

Written on: 17/12/2015 by JessieJ1985 (1 review written)

I can't thank them enough, having managed to get everything to me in time for Christmas. I was let down badly by another company (I won't say who), but wallpapers of distinction came to the rescue. They also gave me free express shipping. I'm so grateful for all of their help, I certainly will be going back to them every time I need wallpaper from now on… Read Full Review

Report this review
★☆☆☆☆

“They owe me my money back!!”

Written on: 22/10/2015 by 1llij1 (2 reviews written)

I ordered over £150 worth of paper. Did not receive a confirmation email so assumed the order had not gone through and so reordered. Again, I received no confirmation so I called up and was told the order was going through and would be with me the following day. The cancelled the duplicate order. Then the paper didn’t arrive for another 4 days at which point I called and asked to cancel the order as the decorators had been and gone... Then the paper arrived and I had to pay £15 pounds to… Read Full Review

Report this review
★★★★★

“Perfect”

Written on: 23/08/2015 by TalonWhalen132 (1 review written)

Great website, great service, friendly helpful staff, will definitely be shopping here again… Read Full Review

Report this review
★★☆☆☆

“Disappointing service”

Written on: 05/06/2015 by Meghan353 (1 review written)

Placed an order for over £100 via website was concerned no confirmation email received - was instructed I would receive email to say order had been dispatched - never did Had to contact twice once to see if order received and again to see if it had been dispatched The gentleman who answered seemed neither interested or shared any of my concerns regarding my order Unfortunately do to the lack of customer service I will not use this site again - very disappointed… Read Full Review

Report this review
★★★★★

“Fantastic service”

Written on: 22/02/2015 by Joanne95 (1 review written)

Customer service was great, they helped me to calculate the correct number of rolls and advised on delivery timescales. Text message and email updates gave me a 1 hour delivery window so that I didn't have to wait in. Now I just need to choose the wallpaper for the rest of the house, they have so many to choose from… Read Full Review

Report this review
★★★★★

“Gorgeous wallpaper”

Written on: 01/11/2014 by Maryjane89 (1 review written)

Love my new wallpaper, looks gorgeous. Arrived fast and well packaged, great website… Read Full Review

Report this review
★★★★★

“Reliable service every time”

Written on: 06/09/2014 by JaylynnMahoney (1 review written)

We have now ordered 5 times since moving into our new house, each time we've received perfect service. Each order has been on time or early, well packaged and in perfect condition. Their customer service team have always been really helpful and provided excellent advice. Only wish I had found this site sooner… Read Full Review

Report this review
★☆☆☆☆

“No distinction in customer service”

Written on: 22/08/2014 by Ross432 (1 review written)

We ordered a roll of expensive wallpaper near the end of May. Having not arrived by the end of June we phoned up to chase the order to say someone would phone us back, no-one ever did. This happened several times. On finally getting someone who could look up the order then & there I was told it was on their records it had been delivered, but they would get a replacement roll out to us as soon as stock was in. A week later I contacted them (Again it was up to me to chase), to be told some stock… Read Full Review

Stevieware74's Comment

Written on: 08/10/2014

I'd also like to add to my review that its now almost 2 months since we were promised a refund & we still haven't received it despite being promised it. So not only do they have dreadful customer service but their also not to be trusted when handing over your money in advance either

Reply to this comment

Claire1Wil's Comment

Written on: 12/06/2015

Exactly the same thing is happening to myself at the moment, phoned them nearly everyday this week, still no wallpaper ordered 3 weeks ago, promises of phoning me back and never do, even told me they had left voice mails, but they hadn't. I'm discussed

Reply to this comment

Kirstylkb's Comment

Written on: 07/09/2015

Wished I would have read review first, I have ordered paper from them which is coming from Holland, no email confirmation no updates I'm the one chasing them. Money taken out of my account Thursday but no wallpaper and it's apparently because it's coming from the continent which I understood it would take 10-14 days to turn up. Watch this space.

Reply to this comment
Report this review Read 3 Comments
overview