Wallpapers of Distinction Reviews - www.wallpapersofdistinction.co.uk

★★☆☆☆
2.2 / 5
61
28% of users recommend this
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Wallpapers of Distinction - www.wallpapersofdistinction.co.uk

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Latest Reviews

★☆☆☆☆

“Terrible company”

Written on: 19/02/2017 by 374Maher (1 review written)

Disgraceful company they will take your money and you won't receive your goods go elsewhere… Read Full Review

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★☆☆☆☆

“Please do not order from this company. I never...”

Written on: 16/02/2017 by 71McQueen (1 review written)

Please do not order from this company. I never received my order. Did not issue a refund. Avoiding calls… Read Full Review

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★☆☆☆☆

“apauling avoid at all cost”

Written on: 12/02/2017 by 306Cole (1 review written)

I also have ordered from this company. No wallpaper has arrived. They are impossible to contact by telephone. I have had an on line chat. They should be closed down. Not sure how to get my money back or what to do… Read Full Review

Mel101's Comment

Written on: 20/02/2017

If you paid with a visa card, you can get it back very easily, I am currently persuing this.

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★☆☆☆☆

“Do not use this company”

Written on: 08/02/2017 by Williamsonuk (1 review written)

This is the worst customer service I have ever received. Placed an order on 18th January for express delivery. Still no delivery three weeks later. The company fails to answer telephone calls or emails. I have no choice but to contact my credit card company to try to retrieve my money for fraudulent transaction. Do Not Use!… Read Full Review

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★☆☆☆☆

“Contact the manufacturer”

Written on: 07/02/2017 by Liliana81 (1 review written)

This company drop ships directly from the manufacturer. If you experience problems with this company I would recommend that you contact the manufacturer of the wallpaper you have purchased and let them know. They will then be able to take action against them. I have have taken this step and the manufacturer was very helpful and got my order delivered… Read Full Review

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★☆☆☆☆

“Dreadful. AVOID”

Written on: 07/02/2017 by Andrewmpbyrne (1 review written)

This has to be one of the worst companies I've ever dealt with. Whether they are bad or just hugely incompetent is difficult to say, but I wouldn't recommend them to my worst enemy. They never answer their phone, never respond to voicemail messages and never respond to e mail. I must have phoned them ( and their parent company Highclere Interiors) over 50 times. If, by chance, someone does pick up the phone, they make every excuse under the sun. The courier couldn't find the house. The… Read Full Review

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★☆☆☆☆

“I also ordered wallpaper that has never arrived...”

Written on: 06/02/2017 by Salamand (1 review written)

I also ordered wallpaper that has never arrived despite being told a definate delivery date.I cancelled when it didn't come but no refund yet - its been 2 weeks and on the website still says order placed.I've sent emails and registered letters and still no response. I've run out of phones to call them on, and they will only answer a new number.I got citizens advice to report to trading standards. Hopefully the bank will refund my money… Read Full Review

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★☆☆☆☆

“Avoid, Avoid, Worst Company Ever”

Written on: 04/02/2017 by Ralstonpa87 (1 review written)

Do not deal with this company, I ordered 2 rolls of wallpaper on 15th January and as of the 4th February nothing has arrived. I have emailed the company 5 times and not received a single reply, I have telephoned over 50 times, most of the time the call goes to answer phone, when you do get through they tell you they will look into your problem and call back, they never do. I was told my ordered had been lost by the courier, delivered to the wrong address, not in when delivery attempted, given a… Read Full Review

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★☆☆☆☆

“Disgusting! Beware.”

Written on: 31/01/2017 by Leslyw387 (1 review written)

Wallpapers of Distinction are shammers. Do not give this "company" your money, you won't get any wallpaper and you won't get a refund either. Paper ordered a month ago and has not been sent despite numerous chasing emails, phone calls and voicemails left. I have spoken to two different people (when they answered the phone but now nobody answers) one of whom "checked" and told me the paper would arrive within a couple of days. It didn't. I called to chase again and a different person pretended… Read Full Review

Mel101's Comment

Written on: 01/02/2017

Ive had exactly the same happen to me, I phoned them on Monday to give them 7 days to deliver my items, which trading standards advised me to do, if no joy I can then contact my bank and hope they can claw back my money.

Im astounded that a company can still be trading, I have googled them and have no evidence of them going into administration.

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 29/01/2017 by Mooreix360 (1 review written)

Placed my order on the 22nd December, payment was taken straight away, still no wallpaper, after numerous calls and no replies to my emails. Has anyone actually received a refund from this company?… Read Full Review

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★☆☆☆☆

“worst customer service ever”

Written on: 26/01/2017 by vvdisappointed789 (1 review written)

They didn't reply to my emails after my order didn't arrive, didn't reply to messages I left on the answerphone. It's deeply frustrating to have to call up 10 times to get finally get through. The person I spoke to promised to investigate and call back. Nothing. Called again, same thing happened. Called again (another 10 times or so) and spoke to someone who did then call me back with some information. Said that the order would be sent out again but as of today I'm still waiting… Read Full Review

Mel101's Response to vvdisappointed789's Review

Written on: 30/01/2017

Same here, cant believe the reviews I am seeing on here :(

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★☆☆☆☆

“Bad Very Bad”

Written on: 26/01/2017 by Cesar242 (1 review written)

DO NOT WASTE YOUR TIME OR MONEY! They take your money and fail to deliver goods or refund. The only way to get through on the phone is to use different phones that they have not blocked.If you do get a answer you will get a pack of excuses and lies anyway. This company should not be trading. l will be reporting this company to trading standards… Read Full Review

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★☆☆☆☆

“The pits”

Written on: 25/01/2017 by rast1 (1 review written)

I ordered wallpaper in October and the delivery was late, I missed my decorator deadline. The manager promised the earth and delivered nothing. They also seem very clever at not answering the phone from numbers you have previously called on. Use another phone and hey presto they answer, again promise the earth and then dont deliver what they promise. Avoid this company at all costs - at best they have the worst customer service I have even encountered, at worst they are about to go under and… Read Full Review

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★☆☆☆☆

“Delayed delivery and failed refund”

Written on: 25/01/2017

I ordered wallpaper in October ready for decorators to put on the wall two weeks later. The company changed my order advising me to purchase fewer rolls than I had originally ordered. I was reassured that the wallpaper would be delivered in time for the decorators, but it was delayed by 10 days. It is now the end of a January and I still haven't been refunded the money owed to me. I have left a dozen answerphone messages and emailed twice and no one has the decency to return my messages… Read Full Review

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★☆☆☆☆

“Avoid, Avoid, Avoid”

Written on: 24/01/2017 by RhysBrewer141 (1 review written)

Terrible service. Ordered and paid for wallpaper 30th November 2016 at a cost of over £300 and still not received the wallpaper. I Have phoned the company on numerous occasions just goes to answerphone. On one occasion I was lucky to get through and was told the paper had been despatched and they would have to find out where it went as it was obviously lost and they would ring me straight back. I said I would be very surprised if anyone called me back as I had read previous reviews… Read Full Review

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★☆☆☆☆

“Took my money but never sent me the goods”

Written on: 27/12/2016

I ordered wallpaper from this company in august. The cost was around 450 pounds and money was taken off my credit card straight away. I was then told that one of the wallpaper I had ordered was out of stock but they would have it in september so we agreed on delivery in september. Nothing was delivered by october so I contacted Wallpapers of distinction and got no reply back. Finally in november I asked for my money back but still no answer. I was lucky to have bought the goods with a credit… Read Full Review

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★☆☆☆☆

“Wallpaper of distinction ”

Written on: 23/12/2016

I will NEVER use this company again! They took over 3weeks to send the wallpaper even though they took the money out of my account two days after the order . I rang the company numerous times and was told they would ring back...they never did. I spoke to 3 different charming people who said they would look into it and call me back ...they never did. I was actually grateful when the paper arrived the day before the decorator. I saved £2 a roll compared to John Lewis but I regret I didn't pay… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 22/12/2016 by Hortonxw20 (1 review written)

Don't deliver on time. Avoid!… Read Full Review

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★☆☆☆☆

“Remember 'Crown Currency Exchange'? If not, look them up!”

Written on: 22/12/2016

I lost £500 by ordering currency from them just as they went into liquidation, administration or whatever they did to trick customers of their cash. I wouldn't be surprised if Wallpapers of Distinction / Highclare Interiors are about to do the same. So many similar experiences described here in recent weeks, are they about to liquidate at the end of the Christmas rush? They've had £492 of my money since 16 November and I've experienced their disgusting lack of communication tactics and… Read Full Review

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★☆☆☆☆

“Absolutely avoid. They will take your money and you...”

Written on: 19/12/2016 by IsabelaMartin85 (1 review written)

Absolutely avoid. They will take your money and you will not receive the products or any refunds. The owner has a track record of setting up and dissolving companies. They are being investigated by all sorts of trading standards and fraud offices. Avoid. Avoid. Avoid… Read Full Review

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