Vinyls Direct Reviews -

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Latest Reviews


“Poor communication after sales ”

Written on: 06/12/2016

I ordered a personalised minecraft wall sticker for my son. It arrived and I was happy with the product until I noticed my son's names was spelt incorrectly. Mistakes happen sometimes so I contacted them and was advised that a new version would be sent out the next day, I was happy with this. Nothing ever arrived and when I tried to chase it up on 3 further occasions I was ignored. I had to request a refund through PayPal in the end when I would have just been happy with the correct item… Read Full Review

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“Terrible service”

Written on: 03/12/2016 by AlfredoCarlson487 (1 review written)

Ordered a wallet for my son, vinyls direct have happily taken my payment yet 6 weeks later no wallet to be seen! I never received a confirmation email so can't track my order and have made contact with numerous emails which go unanswered except once, when they stated they dispatch within 5-7 days so I should have received my order already. No apologies, no resolution to my problem and no answer to any of my phone calls or answer machine messages. Terrible service, will never shop with them… Read Full Review

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“Wall sticker not arrived for over 6 week and no refund”

Written on: 20/10/2016 by LaurenD88 (1 review written)

I ordered the wall sticker on the 03.09.16, I was told it would be 7 day delivery. I chased this up a few times before getting an answer. The first I heard about the delivery was from Hermes on the 23.09.16. They sent me an email that the parcel was out for delivery. So from the 03.09.16 to the 23.09.16 what happened why the delay? The parcel then was shown on the Hermes tracking page delivered to shed, as I don't have a shed I was concerned. I had a slip through the door which shows left… Read Full Review

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Written on: 01/06/2016 by Smith128 (1 review written)

Needed a quick and easy present for a leaving gift, found these guys and had the item delivered - spot on and noticed free delivery too. … Read Full Review

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“Ideal for the job!”

Written on: 08/03/2016 by Joycey313 (1 review written)

Needed a few vinyls to fill a blank wall in my sons bedroom, found this company and had exactly what I needed on the website… Read Full Review

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“Football Items”

Written on: 25/01/2016 by Mario350 (1 review written)

Great range of football decals via this website, wanted a football theme for my sons bedroom and found some great ones here, ordered and came within around a week i noticed they didn't charge for delivery as well which made the price even better… Read Full Review

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Written on: 12/04/2015 by daDugan358 (1 review written)

The minecraft vinyl was fine, and my son loves it. But the ps3 logo with my daughters name on wasn't. Didn't have enough stickiness to it and was badly creased. Couldn't use it in the end. I've used proper vinyl's in the past i.e. on my motorbike and These ones are ok but more like made from insulation vinyl. It was an hit and miss for me but losing £15 pounds on a vinyl aint woth ordering from them again. Did go through their complaint procedure on their website but got no reply and did try… Read Full Review

Vinylsdirect's Comment

Written on: 13/04/2015


Could we check the number you are trying to call, as theres two - Email us and im sure the above can be sorted for you. We sent around 40 - 50 orders on a daily basis, but its rare it wont be sticky enough as we use the same grade vinyl thats used for cars too.

Speak to you soon via email, Thanks

Vinyls Direct

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“speedy delivery”

Written on: 01/08/2013 by jonn4y (1 review written)

ordered a few stickers for my house, my kitchen sticker looks amazing over the hob and i got a few kids stickers for their bedrooms. speedy delivery and excellent quality stickers. I ordered on the monday and it arrived on wednesday morning via courier. Item was well packaged in a tube and even came with instructions on how to apply the stickers… Read Full Review

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Written on: 13/06/2013 by mwheeler (0 reviews written)

Brilliant Service, Ordered a couple of items for my kids bedrooms they didnt really have exactly what i wanted so got in touch with them, within an hour they got back with a design for both the kids rooms and i purchased, two days later they were on there walls, fast, efficient service where i will be happily buying again from! Thanks!!… Read Full Review

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