Written on: 20/11/2012
Just returned from above tour +shimla add on.(OUR TOUR REF:A230701.)This was our first long haul experience to celebrate our 40th wedding anniversary but already want to tour again with your company.Words cannot express our appreciation of your excellent tour manager,Freddie who obviously loved India and went out of his way to make our experience as memorable as possible.My husband was taken ill on one journey but everything was taken care of,we were got to our hotel quickly,a doctor called and everything resolved .We hope that you will pass on our feedback to him and wish him well!
We only have two very minor critisisms- Virgin Airways off hand service at Heathrow-we believe some couples did not get seats together and that there was confusion over extra charges to do so.We were treated with disdain because we had not reserved seats on line or obtained our own boarding passes but did sit together with no charges demanded!There was no food choice but the return flight was fine-good service at Dehli airport and full food choice etc.
The Indian Guides were good except the one at Jaipur who was disinterested and more enthusiastic about taking us to retail outlets.Consequently we missed a lot at the Palace Museum-we were left to watch a Painter in the hope that we would make purchases and realised later that there was much we did not see!
These are small complaints however-the tour was excellent as was the choice of hotels.We have many wonderful memories and thanks again to Freddie!!
Jean and Steve.
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