disgrace

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Haven Holidays, Presthaven Sands
★★★☆☆
2.7
47.0% of users recommend this
  • Quality of accommodation

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

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hectordog's review of Haven Holidays, Presthaven Sands

“disgrace”

★☆☆☆☆

written by hectordog on 13/10/2011

We Have today moved our caravan of this site as it is a total and utter disgrace, the park manager thinks he is god and the sales manager is an out and out bully towards women, but funnily enough a wimp when confronted be a man!!!!!!!!!! couldnt wait to get away from there, customer relations well there isnt any, benefits for privalidge card holders (owners) forget it, as long as you keep giving these rats your money IE: all in all approx £5000 per year then you kiss their butts , they arnt interested in anything but making money coz the staff get a big fat bonus if they make a good profit thats how it works, this site should realy be shut down or at least get staff that care about people and not profit, when you are thinking of buying a caravan they will promise you anything you want but you wont get it thats a fact i can vouch for that and alot of the owners would tell you the same, so if you are thinking of buying a caravan on this park talk to a few owners first they will tell you the truth dont ask any of the second hand car salesmen or women they will just do as they always do and lie then try to cheat you out of your money. these people are disgusting as is presthaven sands , i would have given them no stars but i cant do that here

  • Self Catering

    Type of Accommodation

  • No

    Is childcare available?

  • Yes

    Are pets welcome?

  • Yes

    Is there a shop on site?

  • No

    Is there a restaurant on site?

  • No

    Is there a pub on site?

  • Quality of accommodation

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

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Guest's Response to hectordog's Review

Written on: 16/02/2012

i cant take a pciture or video i press the shutter but it oesnt take pciture there a lock on my camera screen dont know how to unlock it

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Hummingbird1979's Response to hectordog's Review

Written on: 27/07/2013

We did exactly the same, we brought our caravan in 2008 they received our money but the aftercare was shocking, the last haul was when some demented woman took my windbreakers down while I was out she said she wanted to walk through oh hello. We moved it in 2012, everytime we needed help or repairs we would be fobbed off, they always concentrated on making the front of the park pretty but the top end was terrible, grass never mowed, weeds everywhere and massive rabbit holes where i twisted my ankle, rubbish all over the place, broken glass, we moved our van to a well maintained park, site fees are cheaper and they have top security, constantly I would have my benches stolen when I wasn't there, also my side door to my van got smashed in by stupid people who where playing with a large stick and stones, but no one owned up they all hid. BEST MOVE EVER, owners got ignored.

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