Bad customer service

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  • Quality of accommodation

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

Guest's review of Haven Holidays, Devon Cliffs

★☆☆☆☆

“Bad customer service”

Written on: 04/08/2013

We went for a week to Devon cliffs,NEVER AGAIN, my grandad is in wheelchair,they put us on top of a cliffs with 8 steps to caravan,offered to move us we went to new caravan only to find someone in it,we had no gas,didn't get grade paid for,we had wait week for quilt ( got day before came home) grandad fell out bed resulting in black face and severely swollen,he has vascular dementia and Alzheimer's,I complained and got told you can go home but no refund,this was a bad holiday for us as up and down hill with wheelchair ,poor ventilation in clubs,we will never go back there after a 7 hour journey you don't expect to be treated like this and this is supposed be flag ship camp

  • Self Catering

    Type of Accommodation

  • No

    Is childcare available?

  • Yes

    Are pets welcome?

  • Yes

    Is there a shop on site?

  • Yes

    Is there a restaurant on site?

  • Yes

    Is there a pub on site?

  • Quality of accommodation

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

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